Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

customer
Jan 13, 2026
The contacts are great
The contacts are great, but I’ve asked for two months now for it to be canceled. I’m getting a new prescription. I need it canceled. I no longer need them. In charge my account.
Response from Hubble ContactsJan 15, 2026
Hi Ginger! We’re sorry for the inconvenience and understand how frustrating it must have been to request cancellation more than once. Your subscription was canceled yesterday, and no additional charges will be applied to your account. If you no longer want your most recent order, you can return it for a refund. Our customer service team will reach out to make sure you’re fully supported and that everything is taken care of. Kind regards, The Hubble Contacts Team
Report
Anonymous
Jan 13, 2026
Great price great contacts
Great price great contacts
Response from Hubble ContactsJan 13, 2026
Thanks so much for your feedback, Elizabeth! We’re happy to hear you’re enjoying both the pricing and the contacts. We really appreciate you choosing Hubble. Kind regards, The Hubble Contacts Team
Report
customer
Jan 13, 2026
This company is great
This company is great, they are always on time ordering was simple and they are priced reasonably
Response from Hubble ContactsJan 13, 2026
This is wonderful to hear, Jamie! On-time deliveries, easy ordering, and reasonable pricing sound like a triple win. Thanks for the kind words! Cheers, The Hubble Contacts Team
Report
Alyssa V.
Dec 31, 2025
Hubble is very convenient and reasonably priced
Hubble is very convenient and reasonably priced. If you need to change how often or how many contacts you want to order it is a very easy process. I’ve been using them for several years now and haven’t ever had any issues.
Response from Hubble ContactsJan 5, 2026
That’s amazing to hear, Alyssa! We love knowing that Hubble has been convenient, flexible, and reliable for you over the years. Thanks so much for being a longtime part of the Hubble and for sharing your experience. Kind regards, The Hubble Contacts Team
Report
Viva C.
Dec 30, 2025
I sent you an email on November 27,2025… to put a hold on my contact lens, you completely ignored what I stated
I sent you an email on November 27,2025 to put a hold on my contact lens, I would contact when there was a need.
Response from Hubble ContactsJan 6, 2026
Hi Viva, we’re sorry for the frustration this caused. We did review our records and weren’t able to locate an email from November. That said, we want to make sure you’re fully supported. Our customer service team will reach out to you directly to help resolve this and ensure everything is taken care of. All the best, The Hubble Contacts Team
Report
customer
Dec 20, 2025
It is not easy to cancel
It is not easy to cancel. The contacts are made overseas and the quality has gone down. They sent me my new subscription and it is wrong and of course no phone number or anyway to contact them on the shipment I received. Very unhappy customer.
Response from Hubble ContactsDec 22, 2025
Hey Darren! We’re truly sorry for the frustration you’ve had - especially with the quality of your lenses and the difficulty canceling. Your feedback matters to us, and we take quality concerns very seriously. Our customer service team will be reaching out via email to learn more about the issue and to help with canceling your subscription. For easy access, you can cancel by chatting through your online portal, and our phone number and email address are also listed in the FAQ section of our website. Our customer service team will reach out to you via email as well to make sure you’re fully taken care of. Kind regards, The Hubble Contacts Team
Report
customer
Dec 19, 2025
Very nice and helpful
Very nice and helpful No hassle return.
Response from Hubble ContactsDec 19, 2025
Love hearing this, Shivani! Friendly help and hassle-free returns are exactly how it should be. Thanks for taking the time to share! Cheers, The Hubble Contacts Team
Report
TJ J.
Dec 16, 2025
I have been using them for 5+ years and…
I have been using them for 5+ years and it's been great. Once I moved out of the country, so many issues came up. They've been unable to send my contacts which is fine but I'm back in the country for 2 weeks and somehow they're unable to get my contacts to me on time. Extremely disappointing, they could be so great, but they are awful at their single job. Now I wont be able to see for weeks because their employees lie and tell you the contacts are shipped out when they need to wait weeks for a "doctors approval" when they're not in the process of contacting any doctors. Such a waste of time, literally stealing my money I will never use this awful incompetent website again. Wouldn't even tell me who this eye doctor they're waiting on confirmation from is. Mind you, my last eye test was through their website, so if they were contacting someone, it shouldn't take 2+ weeks to get in contact with their own provider. Evil company, I just want to be able to see.. jesus christ
Response from Hubble ContactsDec 19, 2025
Oh no, TJ! We’re truly sorry for the frustration and confusion you’ve experienced. We understand how serious it is to be without vision correction, and we never want you to feel misinformed or unsupported. We’d like the opportunity to review your account in detail and determine what went wrong. Please email [email protected] with the subject line “ATTN: Trust Pilot”, and our team will respond as soon as possible to help resolve this. Kind regards, The Hubble Contacts Team
Report