Hubble ContactsReviews of hubblecontacts.com

Response from Hubble ContactsJan 28, 2026

Hi Angela, Thank you for sharing your experience with us. We’re glad to hear that you find the lenses to be a good value and convenient to have delivered to your home. I will reach out to help you with your portal issues and make sure you’re fully taken care of. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsJan 27, 2026

Hi Loretta, we’re sorry to hear you’re looking to cancel. We understand your request to stop all shipments, and our customer service team will reach out to you to make sure everything is fully taken care of and that you’re fully supported. All the best, The Hubble Contacts Team

Response from Hubble ContactsJan 27, 2026

Hi Jessa, I’m sorry to hear about the charges on your account. I can confirm that our representatives have processed a full refund of $107.94 for the two January orders and have canceled your subscription. Please allow up to 10 business days for the refund to reflect in your account, depending on your bank’s processing time. Additionally, I’ve reviewed our records and don’t currently see a successful cancellation request submitted by email or phone. To help us better understand what may have happened, I will reach out to you via email to gather a few more details, including how and when you attempted to cancel the subscription. Any information you’re able to share would be greatly appreciated as we look into this for you. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsJan 21, 2026

Thanks so much for the love, Denique! We’re thrilled you’re enjoying the price, convenience, and faster shipping - that’s great to hear. That said, we’re really sorry about the torn lenses you’ve run into. That’s definitely not ideal, and we’d love to help make things right. Our customer service team will reach out to make sure you are taken care of. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsJan 19, 2026

Hi Tracy, thanks so much for sharing this with us! We’re glad you like the brand, and we’re sorry to hear about the dryness you noticed. As for shipping, dates can shift a bit since orders are set on a 28-day frequency - but we’re always happy to help review that with you. Our customer service team will reach out to you and make sure everything is taken care of. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsJan 19, 2026

Hi James, we’re really sorry for the frustration this has caused. We completely understand how important it is to have your billing date align with what works best for you, and we appreciate you sharing this with us. At this time, subscription charges are set on a 28-day frequency, which means the charge date can shift from month to month. While we don’t currently have the option to automatically process orders on a fixed date like the 3rd of every month, we truly appreciate you calling this out. We’ll be passing your feedback along to our tech team for consideration in future updates. If you’d like to make adjustments, you can log in to your account portal to manage your subscription, or you’re always welcome to reach out to our customer service team - they can help update your next charge date to better match your preference. All the best, The Hubble Contacts Team

Response from Hubble ContactsJan 15, 2026

Love hearing this, Michelle! Fast and easy delivery is exactly what we aim for. Thanks for the shout-out! Cheers, The Hubble Contacts Team

Response from Hubble ContactsJan 15, 2026

Oh no, Friday! We’re really sorry to hear your order didn’t arrive, especially after you were charged. That’s incredibly frustrating. When I checked your most recent order tracking details, it shows that it was returned to the sender because of an insufficient address. Our customer service team will reach out to you to make sure everything is taken care of. Kind regards, The Hubble Contacts Team