Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Jassica S.
Hubble makes ordering contacts way easier for my busy day to day life. Not to mention the supply of fresh contacts for each day is a bargain!
Response from Hubble ContactsOct 2, 2019
Hi Jassica, Thank you for taking the time to leave this review. I'm glad to hear that you are happy with the subscription service and that you're liking to wear fresh pair of lenses each day. We appreciate your feedback! Best, Samantha
Nicola
Contacts aren't take great, took over a week to arrive.. The whole process to cancel is a pain, you can only do it over the phone, so that can try to blag you into staying with them and when you still cancel they still take your money from your card and tell you that you can't have a refund as they have already been dispatched and you have to send them back to the Netherlands before they can refund you.. My opinion is don't bother and stick to what you already use
Response from Hubble ContactsOct 2, 2019
Hi Nicola, Thank you for taking the time to leave this review. I’m sorry to hear that you are unhappy with our lenses and policies. I’d like to chat about your experience and see what I can do to help. Please reach out to my team at [email protected] with the subject line "ATTN: Trust Pilot" and we will get back to you ASAP! Best, Samantha
Sandra
I love them thanks
Response from Hubble ContactsOct 2, 2019
Hi Sandra, Thank you for taking the time to leave this review. I'm so happy to hear that your loving the lenses. I'd love to know if there is anything we can do to turn this 4-star rating into a 5-star rating. If so, please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! Best, Samantha
Olivia
I really like the service and it definitely makes life easier, but the delivery is inconsistent. I get charged every month but usually have to email I order to get them on time. My only complaint, satisfied otherwise
Response from Hubble ContactsOct 2, 2019
Hi Olivia, Thank you for taking the time to leave this review. I'm sorry to hear that the delivery schedule is not convenient for you! Please note that you can log into your Hubble account to adjust and customize your delivery schedule. If you have any questions about this, please feel free to reach out to us at [email protected] with the subject line "ATTN: Trust Pilot" and we'll help out! Best, Samantha
Kristen
I like the product but I don't like the subscription frequencies that are offered. I need more time in between and it's not offered.
Response from Hubble ContactsOct 2, 2019
Hi Kristen, Thank you for taking the time to leave this review. I'm sorry to hear that the frequency of shipments are not working out for you. I'd love to assist you further so please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP. Best, Samantha
Leticia
Amazing service, love it!!
Response from Hubble ContactsOct 2, 2019
Hi Leticia, Thank you for taking the time to leave this review. It's great to hear that you're happy with the service so far! We appreciate your feedback! :) Best, Samantha
Emily
I love it!! Have to get them more often, but definitely satisfied!
Response from Hubble ContactsOct 2, 2019
Hi Emily, Thank you for taking the time to leave this review. I'm so happy to hear that your loving the lenses. I'd love to know if there is anything we can do to turn this 4-star rating into a 5-star rating. If so, please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! Best, Samantha
Geneva W.
Love the convenience of the refill. I referred my daughter. Now she and my grandsons all use Hubble and love it!
Response from Hubble ContactsOct 2, 2019
Hi Geneva, Thank you for taking the time to leave this review. I'm glad to hear that you are happy with the subscription service. Thank you for your feedback and recommendation! Best, Samantha
