Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Ellerie M.
Dec 6, 2019
No good eye drying
No good eye drying
Response from Hubble ContactsDec 9, 2019
Hi Ellerie, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses feel dry on your eyes. There can be a number of reasons for this and without being able to physically see your eyes, it would be hard for us to advise why. I would recommend speaking with your eye care professional about this further. Feel free to reach out to my team at [email protected] with the subject line "ATTN: Social" if there's anything we can help with. Best, Samantha
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Anon
Dec 6, 2019
Cheap yes but..
Cheap yes, but very dry, couldn't wear them for even a full day (12 hrs) without discomfort or need of eyedrops
Response from Hubble ContactsDec 9, 2019
Hi Anon, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses were not comfortable for you. If you continue to experience discomfort with our lenses, please remove them and refer to your eye care professional, who will be able to observe the lenses on you again! If you have any questions, please email my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP! Best, Samantha
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Mrs. S.
Dec 6, 2019
Hubble gets the job DONE.
The company is easy to work with! I had 2 torn lens & I've been able to easily solve the issue!! The quality is NOT as good as my former brand name lenses, but for the price/customer service I KEEP Coming BACK. I was a 1-800-CONTACTS USER & I miss the company/quality but I’m THRIFTY & HUBBLE gets the job done!
Response from Hubble ContactsDec 9, 2019
Hi Cynthia, Thank you for taking the time to leave this review. I’m so glad that the pricing of our lenses is working out for you and our support team has been helpful. Thanks for being a part of the Hubble family. Best, Samantha
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Shalini
Dec 6, 2019
Cant even feel them
Cant even feel them. They are great
Response from Hubble ContactsDec 9, 2019
Hi Shalini, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the lenses. We appreciate your feedback! Best, Samantha
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Odris
Dec 6, 2019
A excellent experience.
A excellent experience.
Response from Hubble ContactsDec 9, 2019
Hi Odris, Thank you for taking the time to leave this review. It’s great that you are having an excellent Hubble Contacts experience. We are so happy to have you on board. Best, Samantha
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Paulina
Dec 6, 2019
It's a winning combination
It's a winning combination: Good quality, good price, and convenient delivery at your door!
Response from Hubble ContactsDec 9, 2019
Hi Paulina, Thank you for taking the time to leave this review. It's wonderful to hear that you're loving the experience, welcome to the Hubble family! 🙂 Best, Samantha
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Chris
Dec 6, 2019
Wouldn’t recommend
I had a subscription, the contacts were okay. However, they make it difficult to cancel, so I just kept delaying orders, as that’s the only thing you can do without having to call them. Eventually it slipped through and they charged me for a box of contacts that weren’t even a valid script anymore, it was roughly 2 years old. Refused to cancel the order, which hadn’t even shipped yet, and was also shipping to an address I no longer lived at, yet somehow expected me to retrieve the shipment and send it back to them. Terrible customer service, decent contacts and decent prices, but pass cause of the poor CS and support.
Response from Hubble ContactsDec 9, 2019
Hi Chris, Thank you for taking the time to leave this review. I am sorry to hear that you have not had a great Hubble experience. I'd like to find out more of what happened and see what I can do to help - kindly check your email inbox for the message we sent you. We appreciate all your patience! Best, Samantha
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Cristie
Dec 6, 2019
They never showed up twice so I'm going…
They never showed up twice so I'm going to cancel my subscription
Response from Hubble ContactsDec 9, 2019
Hi Cristie, Thank you for taking the time to leave this review. I'm so sorry to hear you did not receive your order and apologize for the delay. I can see that you have not reached out to our customer support team at this point. Please reach out to my team at [email protected] with the subject line "ATTN: Trust Pilot" and we will get back to you ASAP! Best, Samantha
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