Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Alanna
Jan 9, 2020
Constant dry eyes
I after using them for 3 weeks I had to stop my eyes were constantly dry. I had to start using eye drops daily and I never had to do this before. My eye doctor said that the contacts used by Hubble are the oldest technology covered by fancy new artwork. I would not recommend you buy them.
Response from Hubble ContactsFeb 2, 2020
Hi Alanna, Thank you for taking the time to leave this review. I am sorry to hear you did not get on well with the lenses. If the lenses purchased were not recommended by your eye care doctor, there would be a chance of it not being suitable for your eyes. Your subscription is canceled and you will not receive any further charges. Feel free to reach out to my team at [email protected] if there's anything we can help with. All the best, Samantha
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Catherine
Jan 9, 2020
I hated them
I hated them. Irritated my eyes and constantly fell out
Response from Hubble ContactsFeb 2, 2020
Hi Catherine, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses were not comfortable for you. I can see that you have not reached out to our customer support team at this point. Please reach out to my team at [email protected] with the subject line "ATTN: Trust Pilot" to chat about your experience and see what I can do to help. All the best, Samantha
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Haley
Jan 9, 2020
Honestly
Honestly, they don’t provide enough oxygen to your eyes causing you to feel really tired and your eyes hurt and lose focus. My eye dried out very fast with these. They are also difficult to put in and take out.
Response from Hubble ContactsFeb 2, 2020
Hi Haley, Thank you for taking the time to leave this review. I’m so sorry to hear about your experience with our lenses. If you continue to experience discomfort with our lenses, please remove them and refer to the doctor who prescribed your Hubble Contacts. Feel free to reach out to my team at [email protected] with the subject line "ATTN: Trust Pilot" if there's anything we can help with. All the best, Samantha
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Mariona
Jan 9, 2020
FRAUD
I am still waiting for my refund and its been already 2 months since I sent the product back. I feel is a fraud
Response from Hubble ContactsFeb 2, 2020
Hi Mariona, Thank you for taking the time to leave this review. I hear what you’re saying. It can be really frustrating to wait for a refund. A refund will be issued once we have received your returned order at our facility; however, we don't have your package yet. I’m sorry you’ve had to spend so much time on this. If you have any further questions or concerns, please let me know through an email at [email protected]. I’m here to help! All the best, Samantha
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customer
Jan 9, 2020
Great fit.
Great fit. Feel really comfortable.
Response from Hubble ContactsFeb 2, 2020
Hi Marc, Thank you for taking the time to leave this review. I’m so happy to hear that these lenses are comfortable for you. We are so happy to have you on board :) Have a great weekend, Samantha
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Doug
Jan 9, 2020
Fantastic everytime !
Fantastic everytime !
Response from Hubble ContactsFeb 2, 2020
Hi Doug, Thank you for taking the time to leave this awesome review. So glad you're enjoying the Hubble experience, welcome to the Hubble Family! Have a great weekend, Samantha
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Lara
Jan 9, 2020
Price and service are 5 stars but I…
Price and service are 5 stars but I don't love the contacts. I need progressive lenses and I don't believe Hubble offers them.
Response from Hubble ContactsFeb 2, 2020
Hi Lara, Thank you for taking the time to leave this review. We, unfortunately, do not offer that specific product at the moment. We'll be sure to let you know when we have them. In the meantime, I can see that your account is active with the next charge date of February 26. If you do not wish to continue your subscription simply log into your account and follow the instructions to cancel! Hope that helps, Samantha
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Carrie
Jan 9, 2020
Not to great
They keep sending even though you have cancelled. Their contacts are very thick. Feels different wearing them.
Response from Hubble ContactsFeb 2, 2020
Hi Carrie, Thank you for taking the time to leave this review. I am sorry to hear you haven’t had a good experience with cancellation and our lenses. I did take the time to read through your ticket with our support team, and I can see that they informed you to call in order to cancel the account last July. But I can see that you have not reached out to our cancellations team after that. I’m so sorry about this but it looks like your account is still active. If you’d still rather cancel your subscription, just give our cancellation line a call at +1 647 557 7765 , between the hours of 9AM and 5PM EST, Mondays - Fridays excluding federal holidays. Here to help, Samantha
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