Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Response from Hubble ContactsFeb 2, 2020
Hi Harvin, Thank you for taking the time to leave this review. I am sorry to hear about your experience with our lenses. I would love to find out more about what happened so that we can make this right. Please reach out to my team at [email protected] with the subject line "ATTN: Trust Pilot" and we will get back to you ASAP! All the best, Samantha
Jasmine
The quality of the contacts are decent but not great. They always take forever to ship out your orders and won’t help with when they should be coming in if you contact customer support
Response from Hubble ContactsFeb 2, 2020
Hi Jasmine, Thank you for taking the time to leave this review. I am sorry to hear about your experience with our customer support, lenses, and shipping. I have had a chance to look into your tickets with our team, and it seems that we have provided you with a tracking link for your packages. Shipments to areas outside the continental United States may take longer due to customs restrictions. Although shipping is beyond our control, we’re doing all we can to make this right! Truly sorry if it caused you any inconvenience. If you aren’t sure if these lenses are working for you, please refer to the doctor who fits you for Hubble Contacts. Your account is active with the next charge date of March 13. You can skip shipments by logging into your Hubble account and going to your Delivery Schedule. If you do not wish to continue your subscription simply log into your account and follow the instructions to cancel. All the best, Samantha
Brittany
You charged me and sent out a bunch before I even received the sample pack. That’s the whole point, to try them and decide if you want to order a bunch... That’s enough to not have my business.
Response from Hubble ContactsFeb 2, 2020
Hi Brittany, Thank you for taking the time to leave this review. I am sorry to hear that the lenses did not arrive quickly. Shipments may take longer due to customs restrictions and other delaying factors. That is why we allow you to control your delivery schedule - to log into your Hubble account to skip orders. Although shipping is beyond our control, we’re doing all we can to make this right. We have refunded the paid box you sent back to us. Feel free to reach out to my team at [email protected] if there's anything we can help with. All the best, Samantha
SC
I’ve been having these contacts for a while now and they never pop out of irritate my eyes. Would definitely recommend. I’ve tried other brands and an hour or two they would usually dry up in my eye, but not these ones, they actually stay moisturized the whole time I’m wearing them
Response from Hubble ContactsFeb 2, 2020
Hi Sharon, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the comfort of our lenses. We hope to keep you for years to come :) All the best, Samantha
Shana
Contacts are pretty good; dry by the end of the day - this is my first time using dailies, so it may be standard but may try a couple of other brands from other suppliers to see if there is a better lens for me... still getting onto a good rhythm for shipments. It would be great if we could get an email when boxes have shipped.
Response from Hubble ContactsFeb 2, 2020
Hi Shana, Thank you for taking the time to leave this review. I am happy to hear Hubble lenses work well for you, but sorry that they are occasionally a little dry. You may find that over-the-counter rewetting drops may be a relief for dryness. Meanwhile, we appreciate your feedback about shipping notifications. At the moment, you can control your delivery schedule by logging into your Hubble account to skip orders or change your delivery frequency to suit your needs. If you have questions about this, please send an email to [email protected] and we'll happily get back to you ASAP! All the best, Samantha
Stacie
Easy to order and prolong refills!! Great quality contacts. I have a sensitivity to silicone and these do not bug my eyes.
Response from Hubble ContactsFeb 2, 2020
Hi Stacie, Thank you for taking the time to leave this review. It’s great that the lenses are working so well for you along with our subscription service. We hope to keep you for years to come :) All the best, Samantha
Sarah
They’re dry and not comfortable
Response from Hubble ContactsFeb 2, 2020
Hi Sarah, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses were not comfortable for you. You may find that over-the-counter rewetting drops may be a relief for dryness, if it doesn’t work, please visit your eye care professional to evaluate the cause and determine the best way to increase your contact lens wearing comfort. Feel free to reach out to my team at [email protected] if there's anything we can help with. All the best, Samantha
kirstie
Love them! So convenient!
Response from Hubble ContactsFeb 2, 2020
Hi Kirstie, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the lenses and subscription service. We appreciate your feedback! :) All the best, Samantha
