Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Curtis
Jan 25, 2020
Bullsh*t
They weren’t comfortable, couldn’t change my prescription or cancel my subscription online, and I think they made my vision worse. 1 out of 5 Would not recommend.
Response from Hubble ContactsFeb 19, 2020
Hi Curtis, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses were not comfortable for you. I can see that you have since cancelled your subscription by calling in. Feel free to reach out to my team at [email protected] with the subject line "ATTN: Trust Pilot" if there's anything we can help with. Best, Samantha
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Rose
Jan 25, 2020
Great and have a nice feel to them
Good for anyone who has sensitive eyes and are allergic to other contacts and when you wear them you can't tell ur wearing contacts.
Response from Hubble ContactsFeb 19, 2020
Hi Rose, Thank you for taking the time to leave this review. It’s great that you are enjoying your Hubble Contacts experience. We appreciate you recommending our lenses! :) Best, Samantha
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Gavin
Jan 25, 2020
After my first order I realized that…
After my first order I realized that they burned my eyes and tried to cancel; which Hubble said they would close my account, and since I can't log in, figured it had worked. That was like a year ago, and I'm still paying for them. Hubble is trash. My bank won't block the payments without written confirmation that my account has been canceled, and Hubble's only way to cancel is over the phone.
Response from Hubble ContactsFeb 19, 2020
Hi Gavin, Thank you for taking the time to leave this review. I'm sorry to hear about your experience--that sounds frustrating. I do have some information that should help clarify the situation. On February 19, 2019, we responded to your email informing you to call in order to cancel your subscription. I can see that you have since canceled your subscription by calling in today, February 19, 2020. If there's anything we can help with, just reach out to my team at [email protected] with the subject line "ATTN: Trust Pilot" and we will get back to you ASAP! Best, Samantha
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Charmene
Jan 25, 2020
Excellent
Excellent. Start to finish. Order when you want as often as you want. Excellent service.
Response from Hubble ContactsFeb 19, 2020
Hi Charmene, Thank you for taking the time to leave this awesome review. I'm so glad you're enjoying the ease and convenience of the Hubble experience. We hope to keep you for years to come :) Best, Samantha
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Madalina
Jan 25, 2020
Horrible contacts
Horrible contacts. After months of wearing them, your eyes dry out and burn. My sister to whom I recommended the contacts, had such sensitive eyes after using them, she had developed an irritation they created scarred tissue and will never have her vision again without major eye surgery. Do not try these!!!! The cheap price is not worth your vision!
Response from Hubble ContactsFeb 19, 2020
Hi Madalina, Thank you for taking the time to leave this review. We're sorry to hear that you may have an eye health issue. We take quality issues very seriously at Hubble and would like to put you in contact with our quality team. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" so that we can put you in touch with the correct department! Best, Samantha
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Jessica
Jan 25, 2020
Love them in general
Love them in general Sometimes the contracts aggravate and dry out my eyes
Response from Hubble ContactsFeb 21, 2020
Hi Jessica, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the lenses, but it's important that your contact lenses are comfortable 100% of the time. You may find that over-the-counter rewetting drops may be a relief for dryness, if it doesn’t work, please visit your eye care professional to evaluate the cause and determine the best way to increase your contact lens wearing comfort. Feel free to reach out to my team at [email protected] if there's anything we can help with. Best, Samantha
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Saba
Jan 25, 2020
Love Hubble
Easy to use and saves so much of my time.
Response from Hubble ContactsFeb 21, 2020
Hi Saba, Thank you for taking the time to leave this review. I am glad to hear you're enjoying the ease and convenience of the Hubble experience. We appreciate your feedback! Best, Samantha
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Jordie
Jan 24, 2020
I loved the ease of ordering and never…
I loved the ease of ordering and never worrying about running out. Well worth the purchase.
Response from Hubble ContactsFeb 21, 2020
Hi Jordie, Thank you for taking the time to leave this review. I’m so glad that the subscription service is working out for you. I'd love to know if there is anything we can do to turn this 4-star rating into a 5-star rating. If so, please send an email to [email protected] with the subject line "ATTN: Trust Pilot." Thanks again! Best, Samantha
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