Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Rebecca
I love them good prices and I see better and domt have to worry about my glasses falling off my face
Response from Hubble ContactsJul 14, 2020
Hi Rebecca, Thank you so much for taking the time to leave an excellent rating. We are so happy that you’re loving the lenses and its pricing. We’re here for you anytime. Best, Samantha
Taylor
I have been trying to cancel my subscription for MONTHS and i’m still getting charged and receiving contacts that i do not wear. i have a TON just sitting around i want a REFUND i will send them back
Response from Hubble ContactsJul 14, 2020
Hi Taylor, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some difficulties canceling your subscription. I do see that we've updated your delivery frequency to every 3 months and inform you to call us on October 2018 and January 2019, but I'm not able to find a record of your phone call. We've reached out to you from email to find out what happened here, and make sure that your Hubble account is properly canceled. Best, Samantha
Madi C.
Half of the contacts are great, you can’t feel them but the other half moves around your eye. Not very comfortable, and not worth it. They pay be cheap and recyclable but I I’ve had too many problem contacts to continue with this company. I wouldn’t buy them again.
Response from Hubble ContactsJul 14, 2020
Hi Madi, Thank you for taking the time to leave this review. I’m so sorry about this! We take quality issues very seriously, and it's important that your contact lenses are comfortable 100% of the time. If you're having problems with your lenses, please reach out to our team at [email protected] and we'll connect you with our quality team. Thanks! Best, Samantha
Tonya
Very good and comfortable
Response from Hubble ContactsJul 14, 2020
Hi Tonya, We are incredibly grateful that you took the time out to leave us a 5-Star review. Thanks for sharing your rating with us and the community. Best, Samantha
Sunflower
Make it easier to cancel! Also very dry contacts!
Response from Hubble ContactsJul 8, 2020
Hi Sophie, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses feel dry on your eyes and you have had some trouble canceling your subscription. We're looking into all the points you've raised and will be in touch later today to discuss how we can address these and turn your opinion around. Best, Samantha
WENDY
These contacts do not allow air to your eye i caused drastic damage to my eyes because of this. I now have to wear glasses for a year at minimum and may never be able to wear contacts again. I tried to cancel and the company wouldn't cancel my order so I now have about 12 boxes unopened still in the box and u returnable. Customer service said i didn't qear them correctly, I dont understand put in the morning throw away at night. End of story
Response from Hubble ContactsJul 14, 2020
Hi Wendy, Thank you for taking the time to leave this review. We take quality issues very seriously. We’re sorry to hear that you may have an eye health issue. We will be going to take the time and look into what happened here, and I will reach out to you shortly via email. Best, Samantha
Greg
Anytime my wife and I try to contact you. There is no response from them.
Response from Hubble ContactsJul 8, 2020
Hi Greg, Thank you for taking the time to leave this review. I’m so sorry for the delay in getting back to you. I understand your frustration. Your email needed and deserved a timely response. I’m going to take the time and look into what happened here, and I will reach out to you shortly via email. Best, Samantha
Heather
Great trusting company and the consumer services are helpful
Response from Hubble ContactsJul 14, 2020
Hi Heather, Thank you so much for your 5-star review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Best, Samantha
