Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Pawel W.
Jul 15, 2020
Cheap bad quality contacts
Cheap bad quality contacts. Not possible to cancel online but only on the phone that no one answers. I tried 3 times
Response from Hubble ContactsJul 15, 2020
Hi Pawel, Thank you for taking the time to leave this review. I am sorry to hear that you have issues with our lenses quality and with cancelling your subscription. I would love to find out more about what happened so that we can make this right. Please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" and we will get back to you ASAP! Best, Samantha
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paul S.
Jul 14, 2020
Keep away from Hubble they are rip off…
Keep away from Hubble they are rip off merchants should be add up for fraud taking customers money without there consent and their camera quality is rubbish mine gave away aged ago even moved to another address but Hubble still took unauthorised payment from my card they are theives keep away from these theives
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Lisa
Jul 14, 2020
Being able to not have to drive 40…
Being able to not have to drive 40 miles to the eye dr.is a blessing.I can receive my contacts within a week of calling or set up my own personal schedule when to have them sent. It's awesome the way HUBBLE is set up for the customers convenience. Thank you Hubble
Response from Hubble ContactsJul 15, 2020
Hi Lisa, Thank you for taking the time to leave this review. It’s great that you are enjoying your Hubble Contacts experience. Thanks for being a part of the Hubble family. Best, Samantha
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Siam
Jul 14, 2020
Je continue à être prélevé malgré l'annulation de mon abonnement
Il n'y a pas que les lentilles qui sont à prix bon marché , le service client aussi visiblement... J'ai procédé à une annulation de mon abonnement et je continue pourtant être prélevé ! Passez votre chemin ou choisissez une autre alternative telle que Bubble ou votre opticien, plus sérieux.
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Carroll C.
Jul 14, 2020
Not Impressed
It is incredibly hard to edit the subscription. Even to log in I had to go through USA, UK, and finally EU. Not an easy task. I was so annoyed I cancelled it all together. Hubble you need to make your site user friendly.
Response from Hubble ContactsJul 14, 2020
Hi Carroll, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble managing your subscription online. We appreciate the feedback and welcome you to send any other questions or concerns to my team at [email protected] using the subject line "ATTN: Trustpilot" and we'll get back to you asap! Best, Samantha
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Lesley
Jul 11, 2020
Great product
Great product, great price, great customer service.
Response from Hubble ContactsJul 14, 2020
Hi Lesley, Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Best, Samantha
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Kirstin
Jul 11, 2020
If i could give this company a 0 star i…
If i could give this company a 0 star i would. This is the biggest scam!!!! They limit your options and are not inclusive of all needs. They promise to verify your prescription with your doctor but their own customer service team told me they do not. They have all of these false statements and rely on the frequently asked questions to hide the truth to trap you in this subscription. Don’t waste your time their contacts are dated, they are not a company that will work with their costumers they are built to scam people
Response from Hubble ContactsJul 14, 2020
Hi Kirstin, Thank you for taking the time to leave this review. I’m sorry to hear about your unsatisfactory experience. We require a valid Hubble Rx to order our lenses, and we verify orders that come in. If you have any questions about your order, please send us an email at [email protected] with the subject line “ATTN: Trustpilot” and we will connect you with our team. Best, Samantha
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Isabella
Jul 11, 2020
Most times I get dry batches of…
Most times I get dry batches of contacts.
Response from Hubble ContactsJul 14, 2020
Hi Isabella, Thank you for taking the time to leave this review and for bringing this to our attention. I’m so sorry about this! We take quality issues very seriously. If you're having problems with your lenses, please reach out to our team at [email protected] and we'll connect you with our quality team. Thanks! Best, Samantha
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