Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Zuhal
Les produits sont de qualité, et j'adore le fait qu'on peut modifier la fréquence de nos commandes. De plus, le packaging et la livrasion étaient toujours au top!
Response from Hubble ContactsDec 13, 2020
Bonjour Zuhal, nous vous remercions pour votre avis ! :D Nous sommes ravis de pouvoir vous offrir le meilleur service possible. :)
Jakub
very subtle and good lenses one of the best one day lenses I ever tried
Response from Hubble ContactsJan 3, 2021
Hi Jakub, Thank you for taking the time to leave this review. I'm so happy to hear that you're having a great experience with our lenses. Helping our customers see clearly has always been our goal. We appreciate your feedback! Best, Roxanne
Erika W.
They sent me the wrong prescription! Can't wear them😠
Response from Hubble ContactsDec 13, 2020
Hi Erika, Thank you for taking the time to leave this review. I am sorry to hear that you received lenses with the wrong powers. I can see that you have not reached out to our customer support team at this point. I'd be more than happy to update your powers for you in your account and I will reach out to you shortly via email to do this. Looking forward to hearing back from you. Best, Roxanne
Syvanna
experiencing problems with contacts/not focusing very well. Generally unsatisfied.
Response from Hubble ContactsDec 27, 2020
Hi Syvanna, Thank you for taking the time to leave this review. We’re sorry to hear the contacts didn’t work out for you this time. I can see that you have since cancelled your subscription on December 4. In the meantime, thank you for your time and for giving us a try. I hope to connect with you again in the near future. Best, Roxanne
Clinton
Customer service is very poor, you can not cancel online, you can only do it over the phone. The contacts you do get usually a month or so after the shipped date are not the correct prescription for your eyes. Just all around a poor choice for contacts
Response from Hubble ContactsDec 13, 2020
Hi Clinton, Thank you for taking the time to leave this review. I’m sorry to hear that our lenses and cancellation policy is not favorable to you. Also, I apologize that your deliveries have not been arriving on time. It was an uncommon instance and we’ll do better in the future. I will reach out to you shortly via email to find out more about what happened so that we can make this right. Best, Roxanne
Ophélie F.
Les lentilles ne me conviennent pas du tout, je vois flou, elles ne correspondent pas du tout ...
Response from Hubble ContactsDec 13, 2020
Bonjour Ophélie, merci de nous avoir informés. Nous vous invitons à contacter notre opticienne sur [email protected] pour qu'elle puisse vous renseigner sur les lentilles et trouver une solution à votre souci.
Satinder
I like the way representative deal with my problem.
Response from Hubble ContactsDec 13, 2020
Hi Satinder, Thank you for taking the time to leave this review and mentioning the representative who assisted you. You’re right, Haniriza is always going above and beyond. We’ll be sure to share your praises with them! If you have any questions or concerns feel free to contact us at [email protected]. Best, Roxanne
Stephen R.
Great fun stuff and helps charity
Response from Hubble ContactsDec 13, 2020
Hi Stephen, Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Best, Roxanne
