Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Christine
My contacts arrived quickly and are very comfortable to wear.
Response from Hubble ContactsDec 23, 2020
Hi Christine, Thank you for taking the time to leave this review. I’m so glad that these lenses are very comfortable for you and your deliveries have been arriving on time. We hope you continue to enjoy using our lenses and we are happy to answer any questions or concerns you may have at [email protected]. Best, Roxanne
Miss Lee F.
Shocking. I only wanted the trial pack. Sent me a whole months worth and charged me £27 . How dare you. They are on their way back to you now, so I’m waiting for my refund
Response from Hubble ContactsDec 6, 2020
Hi Miss Lee, Thank you for taking the time to leave this review. I'm so sorry to hear this shipment came as a surprise! We know how important it is to get your contacts within a reliable time frame so you don’t run out, so we send your first paid shipment 2 weeks after you place your first free box order to ensure a seamless delivery service. I’d like to find out more about your returned shipment and get to the bottom of this. I will reach out to you shortly via email with more information. Best, Samantha
Cheryl P.
Bad fitting lenses and cancelled the orders but they are still taking the money from my account , bank now dealing
Response from Hubble ContactsDec 23, 2020
Hi Cheryl, Thank you for taking the time to leave this review and for reaching out to us about this! I'm sorry to hear that you didn't love our lenses. I completely understand that it isn't for everyone. Also sorry for any confusion you may have experienced in trying to cancel your order. I can see that you have not reached out to our customer support team at this point. As of this time your account is still active. We’ll reach out to you via email once we’ve had a chance to look into the issue! Best, Roxanne
Patrick
Livraison très lente, mauvaise prescription et aucun moyen de communication en français. Très déçu!
Response from Hubble ContactsDec 13, 2020
Bonjour Patrick, merci pour votre avis. Cela nous est précieux ! Nous vous invitons à nous écrire un message sur [email protected] avec ATTN : Trustpilot en tant que sujet et notre francophone sera plus que ravie de vous assister.
Cynthia
Don’t fit my eye always feels like I’ve got something in them.
Response from Hubble ContactsDec 13, 2020
Hi Cynthia, Thank you for taking the time to leave this review. I am sorry to hear the contacts didn’t work out for you this time. Your Hubble account has been successfully cancelled on December 8. We’re sad to see you go, but feel free to login at any point and reactive your account if you’d like to start receiving shipments once more. We hope to see you back down the road! Best, Roxanne
Susan
Delivery was swift and I love the soft feel of the contacts.
Response from Hubble ContactsDec 23, 2020
Hi Susan, Thank you for taking the time to leave this review. I’m happy to hear your deliveries have been arriving on time and you felt so comfortable with our lenses. We hope you continue to enjoy using our lenses and we are happy to answer any questions or concerns you may have at [email protected]. Best, Roxanne
Sarah
They dry fast and sometimes don't last the day without getting blurry but they do the trick.
Response from Hubble ContactsJan 3, 2021
Hi Sarah, Thank you for taking the time to leave this review. I’m glad that the lenses is working out for you, but sorry that they dry fast on your eyes. Over the counter re-wetting drops maybe a relief for dryness. If you feel like it has been too long, the best way to find out why it gets dry fast, and what you can do about it, is to talk to your eye doctor. We hope you continue to enjoy using our lenses and we are happy to answer any questions or concerns you may have at [email protected]. Best, Roxanne
Ellie
Can’t cancel subscription
Response from Hubble ContactsDec 13, 2020
Hi Ellie, Thank you for taking the time to leave this review. I’m sorry to hear about your disappointment with cancelling, and I would like to personally assist you with making things right. I will reach out to you shortly via email, and address this ASAP, we value your business. Best, Roxanne
