Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Melissa
Dec 14, 2020
Awesome!!
I have been getting contacts with Hubble for 2 years and have yet had no problems with my service. Whenever I have had a problem, they were right there to help me out. Thank you and keep up the good work. 👍
Response from Hubble ContactsDec 20, 2020
Hi Melissa, Thank you for taking the time to leave this review. I'm so happy that you've stuck around with us for this long yet had no issues with our lenses and service. Helping our customers help their customers has always been our goal. We hope you continue to enjoy using our lenses and we are happy to answer any questions or concerns you may have at [email protected]. Thanks for being a part of the Hubble family. Best, Roxanne
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Me
Dec 14, 2020
Canceled god knows how any times but…
Canceled god knows how any times but still taking my money
Response from Hubble ContactsDec 16, 2020
Hi there, Thank you for taking the time to leave this review. I’m sorry for the trouble you’ve been having with cancelling. I can see that you have not reached out to our customer support team at this point. I will reach out to you shortly via email to find out more about this issue and hope to resolve it promptly and accurately. Best, Roxanne
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VICKIE
Dec 14, 2020
Very convenient!!!
Very convenient!!!
Response from Hubble ContactsDec 16, 2020
Hi Vickie, Thank you for taking the time to leave this review. It’s great that you are enjoying your Hubble Contacts experience. We appreciate your feedback! Best, Roxanne
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Mathew
Dec 13, 2020
Your crooks
Your crooks. I tried your trial then I couldn't get jnto my account then you sent me emails saying my card was declined charged me alot.of money then told me there's nothing you can do.I can't even cancel without calling.
Response from Hubble ContactsDec 16, 2020
Hi Mathew, Thank you for taking the time to leave this review. I’m sorry for the trouble you’ve been having with cancelling. My team and I are doing everything we can to resolve this as fast as possible. In order to support you through this, we will reach out to you shortly via email to know more of what caused you to cancel. We’d love to hear how we could do better. Best, Roxanne
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Karla
Dec 13, 2020
Great help after my credit card was…
Great help after my credit card was hacked, and thus stopped all payment using the card, Hubble assisted me quickly and efficiently in getting my account back on active status!!
Response from Hubble ContactsDec 16, 2020
Hi Karla, Thank you for taking the time to leave this review. I'm happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know at [email protected] . Best, Roxanne
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Julie S.
Dec 13, 2020
MAKE POSITIVELY SURE That your account…
MAKE POSITIVELY SURE That your account is cancelled because they love charge you for things you do not order. They have difficulty actually canceling accounts and will continue to charge you. I had canceled this subscription three months ago and they continued it charge me for contacts that I did not order. They ARE RIDICULOUS.
Response from Hubble ContactsDec 16, 2020
Hi Julie, Thank you for taking the time to leave this review. I'm so sorry to hear about the charges and for the difficulty cancelling your subscription. We would like the opportunity to chat and investigate your feedback further. You may reach us anytime at [email protected] with the subject line "ATTN: Trustpilot". We’ll work with you to resolve any issues as quickly as possible. Best, Roxanne
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Cynthia
Dec 13, 2020
I been using Hubble for over a year and…
I been using Hubble for over a year and it’s awesome. I don’t every have to worry about cleaning my lenses again. As an eyeliner and eye makeup user, the product would sometimes get on the lens not anymore. I have the freedom to toss the dirty lenses out and put on a new pair everyday. Also the delivery is always on time.
Response from Hubble ContactsDec 16, 2020
Hi Cynthia, Thank you for taking the time to leave this review and for being a valued customer for over a year. I'm glad that the lenses and our shipments was well done. It's something we've worked hard on and we're pleased our efforts resonated with you. Thanks for your trust, we're thankful for amazing customers like you. Best, Roxanne
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Frustrated
Dec 12, 2020
So hard to cancel
So hard to cancel. No one answers help line.
Response from Hubble ContactsDec 13, 2020
Hi there, Thank you for taking the time to leave this review. I’m sorry to hear you had such a frustrating experience in cancelling, but I really appreciate you bringing this issue to my attention. It was an uncommon instance and we’ll do better in the future. I would love to find out more about what happened so that we can make this right, and I will reach out to you shortly via email. Looking forward to hearing back from you. Best, Roxanne
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