Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Kara
Dec 17, 2020
They were decent until i switched to my…
They were decent until i switched to my current prescription and now they are not nearly as clear. Tried a couple boxes even but they're not great and it feels like I see slightly double at times. Have used this company for a while now to save money and they're ok but not the greatest contacts ever. Can't wear them as long as others and they have this weird thing with flipping inside out so i have to make sure I have extras on hand in case the first one out of the package doesn't invert correctly
Response from Hubble ContactsDec 27, 2020
Hi Kara, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses didn't work out for you this time. I completely understand that it isn't for everyone. I will reach out to you shortly via email to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Again, thank you for taking the time to review our business! Best, Roxanne
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Odeta
Dec 17, 2020
Imposible unsubscribe
Imposible to unsubscribe
Response from Hubble ContactsDec 20, 2020
Hi Odeta, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble cancelling your subscription. I would love to find out more about what happened so that we can make this right. I'll be in touch shortly via email. Looking forward to hearing back from you. Best, Roxanne
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Rebecca
Dec 17, 2020
I enjoy the contacts they fit perfectly…
I enjoy the contacts they fit perfectly but I never receive them on time a run out every month. My bank is charged and I receive them three weeks later not happy with this and I mite have to find another place to buy
Response from Hubble ContactsDec 20, 2020
Hi Rebecca, Thank you for taking the time to leave this review. It’s great that you are enjoying the lenses but so sorry about the delay. It looks like there was some kind of issue with the shipping of your recent order. It was routed to the wrong post office, that's why there is a delay. I will reach out to you shortly via email to hear more about your experience, and give options to avoid this in the future. Although shipping is beyond our control, we’re doing all we can to make this right! Truly sorry if it caused you any inconvenience! Best, Roxanne
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Amanda
Dec 17, 2020
Most of the time the packages were…
Most of the time the packages were coming in great then a few times the contacts would break or dried out before even opening the package due to no solution in the container.
Response from Hubble ContactsDec 20, 2020
Hi Amanda, Thank you for taking the time to leave this review. Our sincere apologies that the product you received wasn't up to your or our standards. We take quality issues very seriously, and thank you so much for bringing this to our attention. I'll reach out to you shortly via email to make sure you are in touch with our Quality team. We hope you continue to enjoy using our product and we are happy to answer any questions or concerns you may have. Best, Roxanne
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Anna
Dec 17, 2020
No complaints
No complaints. Lifesavers.
Response from Hubble ContactsDec 20, 2020
Hi Anna, Thank you for taking the time to leave this review, you put a big smile on our faces! Our team is hard at work trying to continuously improve our lenses and service and it’s always rewarding to hear kind words. We love that you love us :) We hope you continue to enjoy using our lenses and we are happy to answer any questions or concerns you may have at [email protected]. Best, Roxanne
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Kellie
Dec 17, 2020
Great service, Hubble!
Great service!
Response from Hubble ContactsDec 20, 2020
Hi Kellie, Thank you for taking the time to leave this review. It’s great that you are enjoying your Hubble Contacts experience. Please feel welcome to reach out to us at [email protected] with any questions you may have and I would be more than happy to help. We appreciate your feedback! Best, Roxanne
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Richard S.
Dec 16, 2020
Yet another person who has had money…
Yet another person who has had money taken from there account after months of in activity! Not interested in refunding me until I return the items that I haven’t received yet! Just what I need a week before Christmas an absolute joke of a company ! They need shutting down !
Response from Hubble ContactsDec 27, 2020
Hi Richard, Thank you for taking the time to leave this review. I am sorry that you are having trouble with getting a refund. I'd be happy to investigate your feedback further and get you back on track. Please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" and we will get back to you ASAP! I'm looking forward to hearing back from you. Best, Roxanne
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Domingo
Dec 16, 2020
Aun no me llegó las lentillas estando…
Aun no me llegó las lentillas estando pagadas
Response from Hubble ContactsDec 31, 2020
Hola Domingo, Muchas gracias por tu mensaje y sentimos muchísimo que hayas tenido problemas con la entrega de tu pedido. Veo que mis compañeros se han intentado poner en contacto contigo varias veces via email pero no han tenido respuesta por tu parte. Les hemos comunicado de nuevo tu situación para que te puedan escribir otra vez y poder solucionar este problema. Por favor, revisa tu bandeja de "SPAM" o "Correo no deseado" por si nuestros mensajes se estuvieran filtrando ahí. Quedamos pendientes para poder resolver tu problema. Un saludo, Pedro.
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