Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Lex
Jan 29, 2021
Recommended
This is my first time wearing Daily Lenses, and I find so much more comfort in them (and peace of mind knowing I can throw them out at the end of a day). They always arrive in a timely fashion, and the subscription is easy to edit/handle if I am getting too many or too few (as I do still wear my glasses.)
Response from Hubble ContactsJan 31, 2021
Hi Lex, Thank you for taking the time to leave this thoughtful and detailed review. This is incredibly helpful. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to quickly deliver the lenses and that you are able to manage your account directly online. Thanks again for placing your trust in us and your willingness to share. If there's anything else we can do to help, please let us know at [email protected]. Best, Roxanne
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Catherine
Jan 29, 2021
I will never again trust Hubble
I will never again trust Hubble. They kept charging my bank account after I canceled several times. This is the most untrustworthy company I have delt with.
Response from Hubble ContactsJan 31, 2021
Hi Catherine, Thank you for taking the time to leave this review. I’m very sorry we failed to meet your expectations. I can see that you have since cancelled your subscription by calling in and you have spoken to one of the members of our management team who worked with you in finding a solution to this issue. If there's anything else we can do to help, please let us know at [email protected]. I sincerely apologize for the inconvenience. Best, Roxanne
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She
Jan 29, 2021
The contacts are extremely dry and…
The contacts are extremely dry and hard. they need to use a softer material for the eye.
Response from Hubble ContactsJan 31, 2021
Hi She, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses were not comfortable for you. I’m going to transfer you over email to chat about your experience and see what I can do to help. Hoping to hear from you soon! Best, Roxanne
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Jessica
Jan 29, 2021
I never received contacts
I never received my order of $1 contacts. It's been almost a month. I know COVID-19 is bad but dang lol....,..
Response from Hubble ContactsJan 31, 2021
Hi Jessica, Thank you for taking the time to leave this review. I’m so sorry your order hasn’t arrived. I know how frustrating this must be. I would love to find out more about what happened with your order and to do this, I’ll be in touch shortly via email. Again, thank you for your feedback! Best, Roxanne
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Donna
Jan 29, 2021
I like the contacts but I have so many…
I like the contacts but I have so many boxes I need to cancel my subscription. Could u please do this for me or direct me to who I need to get in touch with to do this. Thanks Donna Darcey
Response from Hubble ContactsFeb 12, 2021
Hi, Donna, Thank you for taking the time to leave this review. So glad that you like our lenses and sad to hear that you want to cancel your subscription. You always have an option to skip a few shipments for you to catch up with what you have and later on change the frequency to how often you only need lenses 😊. If you still want to cancel please make sure to call us at 1-844-334-1640‬ between 9AM and 5PM EST, Monday through Friday, or 1PM to 5PM EST, Saturdays excluding federal holidays. Best, Cristy
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Elaine W.
Jan 29, 2021
Took money 5 months after cancelled via email
Cancelled via email aug 20 no lenses or payments for 5 months then hey presto £27 has gone out of my account not having money anyway it’s the worst disgusting service robotic staff !!!
Response from Hubble ContactsFeb 21, 2021
Hi Elaine, Thank you for taking the time to leave this review. I'm so sorry to hear this shipment came as a surprise! Let’s get on writing and address this ASAP, we value your business. Please contact us at [email protected] with the subject line "ATTN: Trustpilot" when convenient. We look forward to hearing from you. Best regards, Roxanne
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Jessica
Jan 29, 2021
You get what you pay for.
You get what you pay for.
Response from Hubble ContactsFeb 21, 2021
Hi Jessica, Thank you for taking the time to leave this review. I'm sorry to hear that you didn't love our lenses. I completely understand that it isn't for everyone. Please help us to improve by providing more information on your experience. To do this, I’ll be in touch shortly via email. We look forward to hearing from you. Best regards, Roxanne
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Linda
Jan 29, 2021
very satisfied with everything from…
very satisfied with everything from ordering to delivery and satisfactory of contacts. excellent all around.
Response from Hubble ContactsFeb 12, 2021
Hi, Linda, Thanks so much for your honest review! Glad our delivery options are so helpful for you and the have a great Hubble experience as a whole! We're so happy to have you onboard :) Best, Cristy
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