Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Chelsey
Feb 2, 2021
I ordered the $1 contacts back in…
I ordered the $1 contacts back in October 2020 , I did not like the quality at all made my eyes hurt and dry . I called 10/28/20 to CANCEL my subscription completely , the rep stated he did . Here is it 2/2/21 and my bank was charged $40 for contacts that I did NOT re-order ! I called and spoke to the unhelpful reps and unhelpful supervisors to only be told that in a recorded phone call that I was unable to hear for myself that I agreed to place my subscription on hold and restart it on 1/31/21 which I did NOT agree to . I asked multiple times to hear this recording and to have a emailed copy of this agreement sent to me they refused to do so . This is a SCAM ! I then told them to cancel my subscription one again and remove my card info off of this website . I would never recommend these contacts to anyone or for anyone to do business with this crap company !
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Lorrie
Feb 2, 2021
After several tries I could not get…
After several tries I could not get them to stop charging my card! They suck you in with the$1 then they charge your card over and over again! It is extremely difficult to reach them! i WILL NEVER USED THEM NOR REFER ANYONE TO THEM!
Response from Hubble ContactsFeb 21, 2021
Hi Lorrie, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble cancelling your subscription. I’ll work on finding a solution right away and be in touch shortly via email. We look forward to hearing from you. Best regards, Roxanne
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Ryan
Feb 2, 2021
Worst contacts ever
Worst contacts ever
Response from Hubble ContactsFeb 21, 2021
Hi Ryan, Thank you for taking the time to leave this review. I'm sorry to hear that you didn't love our lenses. I completely understand that it isn't for everyone. I can see that you have since cancelled your subscription by emailing in on December 5. In the meantime, thank you for your time and for giving us a try. I hope to connect with you again in the near future. Best regards, Roxanne
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Rae
Feb 1, 2021
I was excited to try Hubble as I…
I was excited to try Hubble as I currently pay a lot of money for acuvue oasys. Delivery was quick. First putting them in they were ok. After a few hours they were uncomfortable and my partner commented my eyes looked red. After 6 hours at work I had to remove them. Even after using drops they were stuck to my eye. I visited my optitions the following day because my eyes were still sore. The contacts are made from materials most companies moved away from 20 years ago. They don't let enough oxygen to your eyes. I'd rather pay the extra and have the aftercare from my optition than risk my eye health. After doing a little research I found many people had the same experience as me or worse. Don't take a chance, your eyesight is so precious.
Response from Hubble ContactsFeb 21, 2021
Hi Rae, Thank you for taking the time to leave this review. It's good that your deliveries have been arriving on time but we're so sorry to hear that you may have an eye health issue. We take complaints of this nature very seriously, and based on what you have told us, we would like to further investigate this matter. Please contact us at [email protected] with the subject line "ATTN: Trustpilot" when convenient. We look forward to hearing from you. Best regards, Roxanne
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Amir
Jan 30, 2021
Waste of money and time
Waste of money and time
Response from Hubble ContactsJan 31, 2021
Hi Amir, Thank you for taking the time to leave this review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further, I will reach out to you shortly via email. Thank you. Kind regards, Roxanne
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Erica
Jan 30, 2021
I love Hubble it's great that I can…
I love Hubble it's great that I can just get my eye exam and get my contacts cheaper then at the eye doctor's. Great way to wear daily contacts and save a ton of money!
Response from Hubble ContactsJan 31, 2021
Hi Erica, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the lenses and it's pricing. We started Hubble so you don't have to choose between your health and your wallet. Our contacts are barely a dollar a day, so you can finally afford to wear fresh lenses. If there’s anything else I can do for you today, please let me know at [email protected]. I’m here to help. Kind regards, Roxanne
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LaShanda
Jan 30, 2021
Love how convenient my lenses ship
Love how convenient my lenses ship. I wear Daily disposable and I never have to worry about having enough lenses. Its perfect!
Response from Hubble ContactsJan 31, 2021
Hi LaShanda, Thank you for taking the time to leave this review. I’m so glad that the subscription service is working out for you. We ensure seamless delivery service so you don’t run out of lenses. Remember, if you would like to change the frequency of your orders, just visit your Hubble account at https://hubblecontacts.com/account/login to change how often you receive shipments. If you need help with this, just let us know at [email protected]! Thank you again for taking the time to share your experience with us. We're grateful for customers like you. All the best, Roxanne
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Seirra
Jan 30, 2021
I never have to worry about not having…
I never have to worry about not having contacts. It's a great feeling knowing I will have a continuously replenished supply of contacts.
Response from Hubble ContactsJan 31, 2021
Hi Seirra, Thank you for taking the time to leave this review. I’m happy to hear your deliveries have been arriving on time. We know how important it is to get your contacts within a reliable time frame so you don’t run out. We hope you continue to enjoy using our service and we are happy to answer any questions or concerns you may have at [email protected]. All the best, Roxanne
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