Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Elvia
Delivery has been a breeze & updating it to fit my needs has been a breeze! Thank you!
Response from Hubble ContactsFeb 26, 2021
Hi, Elvia, Thank you for taking the time to leave this review. Glad our delivery options has been a breeze as well in updating your prescription. Thanks and stay safe! Best, Cristy
Kyla
I like that I don't have to go to the eye doctor to get more contacts, the service has been wonderful and I am very happy with Hubble.
Response from Hubble ContactsFeb 26, 2021
Hi, Kyla, Thanks for your lovely review! It's wonderful to hear that the subscription delivery system is working out so well for you, as picking up lenses from your optometrist can be a hassle! We're also happy to have you on board :) Best, Cristy
Oliver
Horrible contacts, 90s technology. Trash. And if you try to cancel and they have charged you, you’ll have to file a claim with your bank.
Response from Hubble ContactsFeb 14, 2021
Hi Oliver, Thank you for taking the time to leave this review. I'm sorry to hear that you didn't love our lenses. I completely understand that it isn't for everyone. I can see that you have since cancelled your subscription by calling in on January 8 but before that there is already an order processed. If you see that you’ve been charged, it means we've already shipped a paid order to you. We really appreciate your business and we’re sorry this happened to you. While we can help you with cancellation, we can’t help you with refund due to our returns policy, so sorry about that! Please let me know if you have any questions about this policy at [email protected]; you can also find it on our FAQ page and in our terms of service. All the best, Roxanne
Marina
Excellent service. On time every month, no hassle. The product is amazing and has helped me to be consistent with my eye care. I can’t believe I wasn’t doing this for the last 10 years! There’s no going back to regular prolonged-use contacts.
Response from Hubble ContactsFeb 26, 2021
Hi, Marina, Thank you for taking the time to leave this review. We're so happy that you have had an excellent service with us and deliveries have been arriving on time. Glad to have you aboard! Thank you and stay safe! :) Best, Cristy
Kate
The contacto are excellent quality for the right price I highly recommend these
Response from Hubble ContactsFeb 14, 2021
Hi Kate, Thank you for taking the time to leave this wonderful review and for recommending us. Our priority is our lenses quality and we are ecstatic that we met that mark! Feel free to contact us in case you have any questions at [email protected]. Kind regards, Roxanne
Tim
I love how I don’t ever have to think about getting my contacts, I never run out. Service wise Hubble is a 5 star no doubt. Product wise I would have to rate a 3.5 though unfortunately. Sometimes I’ll put in a new pair and they will bother my eyes and I’ll have to throw them out immediately. I mean I can’t complain to much though because they are daily’s. Great job for the most part though, highly recommended.
Response from Hubble ContactsFeb 14, 2021
Hi Tim, Thank you for taking the time to leave this review. I’m so glad that the subscription service is working out for you. Although, so sorry that the contacts didn’t work out for you sometimes. We take quality issues very seriously, thank you so much for bringing this to our attention. We would like to make sure you are in touch with our Quality team and we’ll reach out to you via email once we’ve had a chance to look into the issue. Hoping to hear from you soon! Best, Roxanne
Ashley
These contacts really are terrible. I had so many problems with my vision because of them. My vision was blurred, the contacts would get so dry so quickly, no matter how many times I put eye drops in. My eyes were constantly getting irritated, I couldn’t see the computer screen. The head aches were non stop. They tore with nothing, they would fold and fall out. It was just a nightmare. I ended up canceling the subscription and going back to my original contacts. I tried to save money and was really hopeful in this brand but it just didn’t work out. So disappointed in the quality.
Response from Hubble ContactsFeb 14, 2021
Hi Ashley, Thank you for taking the time to leave this review. I'm so sorry to hear that you didn't get on well with the lenses. I completely understand that it isn't for everyone, and I would like to personally assist you with making things right. Let’s get on writing and address this ASAP, we value your business. We look forward to hearing from you. All the best, Roxanne
devan
good business
Response from Hubble ContactsFeb 14, 2021
Hi Devan, Thank you for taking the time to leave this review. We are happy to hear you had a positive experience at Hubble Contacts! We value your input and encourage you to let us know more details about your experience with us at [email protected]. Cheers, Roxanne
