Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

8,157 approved reviews, newest moderated first

Abby A.
May 3, 2021
I see the convenience!
Hubble has made it so simple and affordable for me to have a fresh pair of contacts daily! They are shipped to my front door and I never have to worry about running out! Its the best thing that has happened for this busy momma!
Response from Hubble ContactsMay 6, 2021
Hi Abby, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the lenses and subscription service. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! All the best, Roxanne
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Marion V.
May 3, 2021
Cela fais 2 mois que j’essaye de les…
Cela fais 2 mois que j’essaye de les contacter pour annuler mon abonnement car les lentilles de me convienne pas mais impossible de les avoir que se sois par e-mail ou téléphone ça nous raccroche au nez .... service plus que medriocre !!! Je pense faire opposition à ma carte car ni n’y a pas d’autre solution et faire une plainte en même temps
Response from Hubble ContactsMay 7, 2021
Merci d'avoir pris le temps de laisser un commentaire. Nous sommes désolés que vous ayez eu des difficultés à nous contacter! Nous vous encourageons à nous recontacter sur [email protected] avec la ligne d'objet «ATT Trustpilot» afin que nous puissions prioriser votre cas et vous aider le plus efficacement possible. Merci!
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Xavier S.
May 3, 2021
Fast easy and afordable
Fast easy and afordable
Response from Hubble ContactsMay 5, 2021
Hi, Xavier, Thanks so much for your honest review! We're always happy to offer Hubble at an affordable price with an easy and faster transactions. So glad to have you on board! :) Best, Cristy
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Steve
May 1, 2021
I wish you could cancel by email :(
I wish you could cancel by email, tried calling and just ended up holding for 20 minutes before I hung up. Contacts are too rigid, I prefer softer lenses.
Response from Hubble ContactsMay 6, 2021
Hi Steve, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble with the lenses and with cancelling your subscription. We are able to cancel the subscription by email. Please contact us at [email protected] with the subject line "ATTN: Trustpilot" to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. All the best, Roxanne
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Fareeha K.
May 1, 2021
At first they were great
At first they were great, than they got dry and made my eyes super uncomfortable I can’t even go back and cancel the subscription. I have so many contacts just hanging around the house smh
Response from Hubble ContactsMay 6, 2021
Hi Fareeha, Thank you for taking the time to leave this review. We understand your disappointment with our lenses and cancellation process. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please reach out to us directly at [email protected] with the subject line "ATTN: Trustpilot" at your earliest convenience. All the best, Roxanne
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Mel Mulholland M.
May 1, 2021
Excellent service
Excellent service, prompt delivery. Comfortable contacts but wish it was coloured
Response from Hubble ContactsMay 5, 2021
Hi, Mel, Thanks so much for your review! So happy to hear that you found our lenses comfortable. We always aim to deliver a great experience both to our services, lenses and shipments. We also hope to offer colored lens in the future. Glad to have you in the Hubble family :) Best, Sophia
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Anthony C.
Apr 30, 2021
I order my contacts in January and…
I order my contacts in January and never received my order. I contacted them a month later and they said there was a problem with shipping and resent it to me. I never got my order again. I contacted them 3 weeks later asking for at least a refund and they didn't reply. I dont recommend. Bad business
Response from Hubble ContactsMay 6, 2021
Hi Anthony, Thank you for taking the time to leave this review. I’m so sorry your order hasn’t arrived. I know how frustrating this must be and also not getting it refunded. We are committed to providing great customer service and we would like to make things right. Please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. Best, Roxanne
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Tisha Tall B.
Apr 30, 2021
I got these for my 14 yr old daughter
I got these for my 14 yr old daughter. She loves that they are light and comfortable. I will continue to buy them for her.
Response from Hubble ContactsMay 6, 2021
Hi Tisha, Thank you for taking the time to leave this review. I’m so happy to hear that your daughter is loving the lenses. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! Best, Roxanne
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