Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Nik R.
Love Hubble Contacts!
Response from Hubble ContactsMay 24, 2021
Hi Nik, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the Hubble Contacts experience. If you have any questions or concerns feel free to contact us at [email protected]. Thanks for being a part of the Hubble family. All the best, Roxanne
Jennifer F.
I used these contacts for about a year, no issues. Then two months ago, I received an order that actually made my vision worse. I inserted the contacts ( like I've done for about 40 years), and couldn't see the tub clearly from my bathroom sink ( about 6' away). Tried another one. Same problem. Tried the pack for the other eye - same problem. Contacted customer service and they sent a replacement box. Tried the replacement box - SAME PROBLEM AGAIN in both eyes. Immediatly decided I'd rather pay more from the eye doctor than go blind from a manufacturing defect or goodness knows what.
Response from Hubble ContactsMay 24, 2021
Hi Jennifer, Thank you for taking the time to leave this review. We’re sorry to hear of your less than satisfactory experience with our lenses and hope you will accept our sincerest apologies. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Please send us an email to [email protected] with the subject line "ATTN: Trustpilot" to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. All the best, Roxanne
Alida T.
Excellent customer service and excellent product. These contacts are more comfortable than the ones I was paying double and had much more hassle with. Thanks for making things easy Hubble!
Response from Hubble ContactsMay 19, 2021
Hi, Alida, Awesome! Thank you for taking the time to leave this review. I'm glad to hear you're having a good Hubble Contacts experience and so grateful for your kind words. Thanks for sharing your review with us and the community. Best, Cristy
Anon
Got the £1 trial pack and was later charged £15 for a 2 week subscription which I hadn't consented to. These contacts are SO drying, make my eyes very itchy/grainy and I can't last more than 6 hours with them in, despite using extra eye drops for dryness/irritation. For context, I've been wearing contact lenses (Acuvue Moist) for 3 years and have never had any issues or needed drops. Would absolutely not recommend.
Response from Hubble ContactsMay 12, 2021
Hi there, Thank you for taking the time to leave us a review. I am truly sorry to hear that our lenses are not working for you and thus caused you inconvenience. All lenses are brand specific and may not work for all types of customer. We highly suggest to refrain from using the lenses to avoid any further complications. And let's make sure that your account will be closed immediately so please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" and we are happy to assist. Sincerely, Cynthia
ANDRUW
The contacts get dry very very fast
Response from Hubble ContactsMay 12, 2021
Hi, Andruw, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses feel dry on your eyes. You may find that over-the-counter rewetting drops may be a relief for dryness, if it doesn’t work, please visit your eyecare professional to evaluate the cause and determine the best way to increase your contact lens wearing comfort. Best, Cristy
kayleigh M.
I ordered the contacts for a pound thinking I will give them a try two different strengths as my eyesights different in both eyes! They are cheap for a reason get your contacts from a proper opticians rather than these it’s not worth it! They also sign you up for a monthly subscription without you realising but you can email them and cancel or change the date so they cannot deliver them I changed it straight away before they arrived to 2098 incase I forgot.
Response from Hubble ContactsMay 12, 2021
Hi Kayleigh, Hope all is well! Thank you for taking the time to leave this review. We totally understand the feedback you have for our product since all lenses are brand specific and may not work for everybody. We still thank you for trying us out and if you have further concerns please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" and we are happy to assist! Sincerely, Cynthia
Cheryl L.
I have enjoyed using the Hubble contacts! They are easy to open and convenient for travel!
Response from Hubble ContactsMay 7, 2021
Hi, Cheryl, Thank you for taking the time to leave this review. I'm glad to hear you're enjoying your lenses and that it convenient for your travel as well. Happy to have you in the Hubble family :) Best, Cristy
Jess K.
I would recommend Hubble to anyone! I am very happy with everything.
Response from Hubble ContactsMay 6, 2021
Hi Jess, Thank you for taking the time to share your thoughts and review with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! All the best, Roxanne
