Ivy M.
Gave me a serious eye infection and won't refund me
I used their contacts once and got a serious eye infection. They're refusing to refund me or let me return them. I'm so upset and I can't wear contacts again for a long period of time. I hope they stop ignoring my emails and give me a refund.
Response from Hubble ContactsSep 22, 2021
Hi Ivy, Thank you for taking the time to leave us a review. We are so sorry to hear about this, we totally respect your opinion towards us but we would like to let you know that all contact lenses are brand specific so it would not always work for everybody. But we can assure you that our lenses are made of great quality. We'd love to further assist you, please send us an email at [email protected] with a subject line “ATTN: Trustpilot” and one of our representatives will get back to you right away. Once again, I sincerely apologize for the inconvenience. Best, Carlo




