HSN, Inc.Reviews of hsn.com

I ordered a king mattress back in February 2025. All I can say is I already had to buy another mattress because this one deteriorated right away...first month...HSN and QVC have gone down hill these last 10 yrs and it seems their quality has taken a big nose dive. U used to be able to buy quality products from them but not so anymore. I have been shopping with them off and on for over 30 yrs. I would give them 0 stars if I could.

I ordered 4 pen set one was defective. This is how HSN is so freaking cheap no return lable in the package they going to send one now I have to go out of my way to go to the post office and send the stinking pen back. Whoever package it knew it was defective! NEVER ORDERING NOTHING FROM HSN EVER AGAIN!!

I ordered 4 Christmas gift baskets the 1st week of December that were supposed to arrive by 12/15. Now, after calling HSN and checking status and having orders "expedited" they all say arriving by 12/30. This is unacceptable. The option I was given was to reorder and pay again and then have the recipients return one if they eventually received both. UNACCEPTABLE!!! Will never order gifts from them again.

I did not realize my Kitchenaid Mixer was being shipped from China. Received a tracking number which I had to pay for to get an international tracking app. It gave me a great daily report of where my mixer was for 14 days. The 15th day report was that it was delivered. It never showed my address just that it was delivered to my local post office and Zipcode. Went to post office with the tracking number and was informed it was a China Post Delivery Service Tracking Number and USPS had no control or way to find my package. When I googled China Post it said they dealt with USPS and that there was going to be a new USPS tracking number. Never have received that tracking number. I have emailed the contact person at QVC+HSN and waiting to see if they can get the USPS Tracking number. Beware when ordering that you don’t end up with a shipping mess. I would Never have placed my order if I had known it was being shipped from China.

Los productos serán buenísimos,pero la att.cliente y gestión de envíos es pésima.Solo puedes comunicarte con ellos via web-email,no resuelven las incidencias de manera efectiva ni rápida.He tenido incidencia en los 2últimos pedidos y aun espero soluciones

Shipping times are insane.

FALSE ADVERTISING: Spin for 15% order discount is a sham. They top out the discount at $50 regardless of the purchase price which in my case equaled a 9% discount! Will never order again from HSN as they lie to their customers.

Ordered a Meta Quest 3S system online. During the "order summary" I was shown a price. I continued with purchase and was charged significantly more on the receipt I received. When I started a chat online I was told there was nothing I could do and I just had to pay what they charge for the item. I then called thinking there's no way this could be correct. This is stealing and lying to potential customers. When my call was finally answered I was then told that the discount that was applied in the order summary was not valid due to it being an electronic item. I asked why the discount was applied in the first place if the item was ineligible. I was told it was not her responsibility to manage online coupons and she was not going to do anything. I asked to cancel the order and warn all not to allow this organization to steal your hard earned money and lie to you.