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HSN, Inc. (hsn.com) has 406 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Pepe
Engañan con la web. Bajon de calidad. Los productos estan tapados por pestañas, y no se ve el peso, ni la cantidad, ni otras caracteristicas. O hay intencion de engaño o es que no saben hacer las cosas. Estan de caida y si siguen llegaran al fracaso total.
JC
I have been shopping on HSN for over 20 years and have had nothing but positive experiences; I have ordered a lot. They have great customer service and return policy. Have I kept everything I ordered? No. I don't mind paying the small return fee because if I had to go out shopping and to the mall and spend a day to find a few items that is a lot of time for me and I don't particularly enjoy it so I am happy to pay for the convenience.
Sandra G.
Servicio postventa horrible por no decir ninguno. La proteína está en malas condiciones y sabe mal, pero como ya tira el envase no se responsabilizan. Yo me pregunto si piensan que me aburro y el es contacto para que me devuelvan el dinero pero no es así lo hago porque realmente he estado vomitando el producto. Ojo con lo que compráis porque veo que hay muchas opiniones con las mismas causas y no devuelven el dinero
Marty P.
I ordered two rolls of 2026 dimes with the new design. It’s been over a month. I have heard nothing. I’ve tried to call several times only to find myself on hold for 30 minutes even tried to call back. They never called back. I feel this is a scam. They are very quickly to sell you items, but do not want to ship them to you or refund money when needed. Luckily I have Discover. I will be contacting them to cancel the payment and reimburse my money.
Geames
Elsysia Wren is one host who touches her b*** inappropriately when talking about clothes. I saw her touch her N****** live. There is a way to sell clothes without selling touching your b*** inappropriately.
Deborah and John O.
After I ordered a watch the next day they sent an email stating you haven't completed your purchase! So I went back and completed the order. This happened 3xs and I ended up with 3 watches! They are cheap and not what I expected. I ate the price on 1 and decided to give it as a gag gift but when I went to return the other 2....I had to PAY shipping because they (HSN) claims they come from the seller (?) And the label for returning them will not work! HOWEVER the definitely were shipped by HSN! THE COST TO SHIP BACK IS MORE THAN HALF THE COST OF THE WATCH WITH NO GUARANTEE YOU WILL BE CREDITED BACK!!! VERY POOR SERVICE! IWILL NEVER ORDER FROM THEM AGAIN.
Fini
El servicio postventa no responde a productos en mal estado. No tiene un teléfono de reclamaciones. Si tienes suerte y todo va bien..... perfecto, pero si no.....te quedas tirado y dinero a la basura. Hay otras alternativas de venta. Adiós HSN.
Francisco Gonzalez G.
Le pongo una estrella porque no hay menos, hace unos meses tuve problemas con ellos con su certificación de lotes creapure y me ningunearon, está vez les decidí dar una nueva oportunidad a través del marketplace de Amazon y en esta ocasión la logística y la atención al cliente ha sido nefasta, me han tratado de manera condescendiente aún demostrando que todos los hechos que les planteaba eran ciertos, actúan como si les sobrasen los clientes y no les importa tratarte como a una m, en fin , al final cuando su cuenta de resultados merme se darán cuenta y quizá sea demasiado tarde y su competencia les hará echar la persiana, yo desdé luego no recomiendo ni sus productos ni su logística y menos su atención al cliente.
