HSN, Inc.Reviews of hsn.com

I really wanted to buy a phone from them with the price and minutes at a great price, I signed up for the email which was supposed to give me 15% off. Nope... Customer service said to wait 48 hrs. Started getting sales email but no 15% code....Customer service said all they can do is give lip service and not really do anything, So false advertising and all the other bad reviews makes me think the pencil necks in finance are just doing as told....lose the smart people and only cater to the idiots with $50,000 credit card debt who can't stop buying stuff

published review 9/29/18 Do not buy a phone from them. I love HSN and purchase regulary. I bought a Samsung s8 plus for $804. I Paid my last payment on 9/21/18. I broke the phone on 9/28/18. I did not expect anything from HSN until I went to register the phone and could not. I contacted samsung to have it registered and repaired only to be told the phone is international and cannot be registered or repaired in the United States there is no way possible for them to even get parts. I was not told this when I purchased the phone. I want my money back and HSN feel it is not their problem.

I find their items a lot of more expensive than the “regular“ stores. I guess it’s good for people that don’t have all the money upfront and want to take a vantage of their “payment plan“.

I have been a loyal customer for over 20 years but now will never buy from them again. I get a letter last night from them stating they do no want my business any longer because I returned two orders, two pair of DG jeans and three pairs of fit flops, neither order had been worn as they did not fit well. Did they really expect me to keep something that I could not wear? Isn't that what they say everyday all day long, you can return within 30 days if you do not like. They say they have to throw away all the products as damaged. Right? What stores do that, don't they just restock the item? I guess it's not so as if I purchase anything else this year and return, I will have my HSN credit card revoked. Oh well, HSN don't worry I won't purchase your crappy stuff ever again. Too many brick and mortar and on-line stores with better prices and better customer service.

Tried to order a teeter inversion table for husband but it kept saying my address was incorrect lol that it didn't match my bank card so I call my bank and they said it was correct and that hsn keeps canceling it on there end , so I call customer service and they were rude and said sorry nothing they can do , weird they don't want a sale so I looked on Walmart site and they had one so I ordered it from there with no issues Hsn is pathetic with customer service

Oh how I wish I would have read the reviews first. I bought a laptop with Office Suite as part of the package. I specifically asked in detail...is the office suite a subscription or permanent and she of course said it's not a subscription. I received my laptop and find that it is only a subscription and I would have to purchase again next year. And now I have to pay to return the item after they lied to me on the phone. Never ever ever ever will I order from this company. What a downright shame that they cheat people to make money. It's just disgusting.

The worst bought a high end TV Samsung 4k on March 27th 2017 and they sent Me a left over 2016 model .... wouldnt do a dam thing about it RIPPED ME OFF......Not even at a discounted price. I WILL NEVER BUY FROM THEM AGAIN.

At first i really was skeptical of this site as most reviews out there seem to be bad so i want to make sure they get a positive review. I ordered a HP laptop from them (item 600803). I had questions so I called and within 5 minutes we were talking to a customer service rep and off the phone with our answers. I was still skeptical as many said they didn't get their items but still this computer was just worth it. I was also afraid it would be one of those too good to be true prices. So I ordered and it was shipped the next day. The computer was double boxed and packed really well. Signature was required while other companies don't have that and with laptops or any other expensive item that honestly needs it. I ordered Sunday February 18 and it arrived by Wednesday February 21. Awesome service and amazingly fast shipping.