HSN, Inc.Reviews of hsn.com

Purchased a computer and phone set. The orders had the incorrect unit #. I corrected the unit # and called HSN twice while the packages were on the way. Both times I was told there was nothing they could do until the packages were delivered. I work for a company where we ship thousands of packages per day. If a member calls with this issue, we call UPS and make correction. HSN states it's not allowed. So, I purchased the items elsewhere. The packages were delivered, but not to me.

I bought a comforter back in February, I just started using it and washed in in my washer. It ripped apart in 3 places. When I called they said it was too late for them to do anything. I’ve bought several comforters from different companies and this has never happened. It was obviously a defect in manufacturing.

There's too much going on and the service can't keep up with anything.

A long time ago I had purchases and did Flex pays but things happened where we went through Bankruptcy. It is like they hold grudges because they put my account on hold saying I need to pay those flex pays. I told them Bankruptcy should have taken care of that and I have no outstanding balances from them and I do not need to pay them since its already been settle. So, try to make purchases and they did not let me. Oh well there loss not mine I will just order directly from the website for the vitamins.

Struggled to find a comfortable well fitting bra. Purchased the Rhonda Shear lace, Gel Bra, put it on and I fell in love. Great fit, comfortable, just great. So happy, I ordered another one. 🙂

Hsn did me wrong. I called to order and gave my bank card number to pay. She asks if I want to apply for a hsn credit card for which apparently she didn’t get my address. She applied my charges to their cc instead of my bank card. They couldn’t reach me to bill me so they sold the bill to a recovery service. I tried explaining it was supposed to go on my bank card that I did not authorize it to go on a hsn credit card they would not listen to me and I had to pay over $100 more than the actual cost. They would not listen to my dispute. Be very careful.

Beware! I had no idea that HSN purposely does not tell a purchaser of an item that Cannot be Returned through HSN "print a label" and have the $8.00 amount deducted from the cost or the item at your cost before the purchase! Nor does HSN enlighten customer of that same item is really being sent from some vendor somewhere. So, if the item does not work, then You Lose! Furthermore, HSN could care less. When I inquired of HSN customer service about our return situation, she said it's up to you to return. When I asked why customers are not given a heads up during the airing or online as the item is being purchase, she transferred me to some loud, obnoxious, rude, condescending young person. Very nicely, I explained again and asked, again, why customers are not foretold when returns are to the vendor of an item, he smugly responded with: "I could ask the same of You.... why didn't You know? Right, dude, that's the question. Lost Another customer, not good for you. AI gen: Yes, HSN and its parent company, Qurate Retail Group, have been facing financial challenges, including declining revenues and losses - As a result of these financial difficulties, Qurate Retail Group has implemented cost-cutting measures, including layoffs and the closure of the HSN St. Petersburg headquarters

HSN and QVC are running the same SCAM/FRAUD advertisement for a 'low cost' power mobility chair. If you purchase this, you will get a fake receipt with a fake tracking number. You will NOT get your item and you will NOT get support. We had to do a charge back through our bank to get our money returned. If you do fall into this 'trap', notify the FTC. We did.