Trudi R.
Pearls were lovely
Pearls were lovely! Bit of a glitch with billing but was resolved. Communication was good with vendor. Packaging was outstanding. Everything arrived in a timely fashion. Thankyou Trudi

House of Pearls is an online pearl jewelry brand offering genuine cultured pearl jewelry, including freshwater pearls, Akoya pearls, Tahitian pearls, Golden South Sea pearls, and White South Sea pearls.We focus on timeless pearl necklaces, earrings, bracelets, rings, and gifts for weddings, anniversaries, birthdays, Mother’s Day, and everyday elegance. Each order is carefully checked before shipping and packaged with a gift box. Selected pieces may include pearl certificates or optional third-party certification depending on the product.Our customer care team is here to help with product questions, sizing, shipping updates, returns, and after-sales support.
HOUSE OF PEARLS (houseofpearls.com) has 102 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Trudi R.
Pearls were lovely! Bit of a glitch with billing but was resolved. Communication was good with vendor. Packaging was outstanding. Everything arrived in a timely fashion. Thankyou Trudi
George B.
The product appears to be very nice and delivery was quite speedy.
customer
The product arrived very quickly and nicely packed, the necklaces are very elegant
Fatima S.
I received wrong order!
Response from HOUSE OF PEARLSAug 12, 2026
We always take full responsibility when a mistake is made on our side, and we are committed to making things right. In this case, however, the item delivered was exactly what was ordered. While we respect every customer's perspective, we also value honesty and cannot endorse claims that do not reflect the facts.
Almaz G.
It is not possible to reach customer’s service to get information on a placed order. I placed the order I. June but I don’t remember the exact date. The quality of the received bracelets is much less than the paid price.
Rebecca
I ordered this a week ago, paid the extra money to have it delivered on time and still have not received it.
Response from HOUSE OF PEARLSJul 6, 2026
Dear Rebecca, we’re very sorry your pearl bracelet has not arrived yet, especially after you paid for expedited shipping. We checked the tracking and can see that DHL has placed the parcel on hold due to a delivery processing issue. We’ve contacted you directly by email with the next steps and are ready to arrange a replacement shipment if the current parcel cannot be released in time. We’re sorry for the inconvenience and will continue working with you until this is resolved. House of Pearls Support
Jan H.
Great quality earrings and fast delivery. Thank you!
Sally S.
The pendant was smaller than expected, but pretty. The chain provided was stuck between the metal grooves on the backs of several of the settings. There were also pieces of glue sticking in these areas on the back settings. The chain was frail, knotted & broken. I know it was just a display chain. You would be better off not providing a cheap chain in the first place, or securing the chain protectively in a plastic bag or wrapped in tissue paper.