HOUSE OF PEARLSHouse of Pearls is an online pearl jewelry brand offering genuine cultured pearl jewelry, including freshwater pearls, Akoya pearls, Tahitian pearls, Golden South Sea pearls, and White South Sea pearls.We focus on timeless pearl necklaces, earrings, bracelets, rings, and gifts for weddings, anniversaries, birthdays, Mother’s Day, and everyday elegance. Each order is carefully checked before shipping and packaged with a gift box. Selected pieces may include pearl certificates or optional third-party certification depending on the product.Our customer care team is here to help with product questions, sizing, shipping updates, returns, and after-sales support.
HOUSE OF PEARLS (houseofpearls.com) has 102 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Bec
I ordered akoya pearls and ended up with button pearls. Very poor customer service also, they wouldn’t give me a refund or exchange as I was very unhappy my pearl earrings were not round and genuine.
Response from HOUSE OF PEARLSAug 12, 2026
We're glad we were able to assist and find a solution that worked for you. We always strive to ensure our customers feel heard and supported.
My
First time bought pearls from houseofpearls website for my wife birthday gift. She really love it Beautiful and quality made. Very fast shipping and security seel's package for a international delivery. My next pearls purchase from this website well be Tahitian pearls set. Thanks My
Heather M.
The quality of the product. And it was a easy checkout
DEANN S.
The pearls are beautiful.
Lucille
Received order in 2 weeks. Good service. Love the pearl earrings. Would buy more items in the future. Only complaint is the back of the earrings bend easy. Delicate and have to be careful putting them in.
Xoxo
Ordered pearl studs and they’re cheaply made, Damaged, broken, low quality, different shapes and size. Looked nothing like their website. Currently requesting a refund via-email.
Response from HOUSE OF PEARLSAug 12, 2026
We're glad we were able to assist and find a solution that worked for you. We always strive to ensure our customers feel heard and supported.
Michelle K.
The earrings I bought are gorgeous. Beautifully packaged and delivered in very quick time. All round a great company to deal with and the product is top class.
Kate R.
Please don't waste your money. The goods were soddy workmanship, the pearls had very thn coatings. And if you try to get a refund you need to threaten to taje them to court inspire the fact that they had acknowledge receipt of the goods. Signed for Royal mail. Absolutely terrible.
Response from HOUSE OF PEARLSAug 25, 2026
We're sorry to hear that you've reached this conclusion. We noticed that your order was placed over a year ago, and the issue has already been resolved on our end. If you have any further questions or need additional assistance, please don't hesitate to reach out to us via email.
