They promised the moon and stars. I have lots of leads...lots...not one has pulled through...wrong numbers...wrong area...no downpayment...looking for rentals...bad credit....people say they dont need a list. I paid thousands...I should have known better...went over 3 weeks with no leads they say was a computer glitch. I will give them 30 days then filing a complaint with FCC, BBB, for consumer fraud. Btw...training is good...been in business 40 plus years...it is really good...need qualified buyers to make it happen....
Sorry for bad reviews....30 days starts now
Response from HouseJetMay 30, 2024
Hi Gerry,
Thank you for sharing your feedback. We are looking into this to understand what went wrong. We take your feedback seriously and it helps us to continually improve our services. We're glad you found the training beneficial and appreciate your patience as we work to enhance your experience. Please know that your satisfaction is important to us, and we are committed to providing better results moving forward.
BD
Brendan Dalley The Dalley L.
Actually does what it claims
I’ve been super impressed with HouseJet’s instruction and support. The instructional videos are actually instructional and help you move forward in getting your account set up. Support is stellar, and they are there to help and keep you moving forward!
Response from HouseJetMay 28, 2024
Hi Brendan,
Thank you for sharing your positive experience! We're thrilled to hear that you found our instructional videos helpful and our support team stellar. We're here to ensure you have a smooth experience setting up your account and moving forward with HouseJet. If you need any further assistance, we're always here to help!
EE
Ethel E.
The processes are outline with detail
I am new to Housejet. The resouces provided are detailed for smooth tranactions.
Response from HouseJetMay 28, 2024
Hi Ethel,
Thank you for your feedback! We're delighted to hear that you find our resources detailed and helpful for smooth transactions. We're here to support you as you continue with HouseJet. If you have any questions or need assistance, please feel free to reach out.
TJ
Toni J.
In the Know
I am new to the company. What made me join is because of the fact that they have an inhouse ISA which means it would cost effective me and my business and that is what i look forward to because it helps me to work in my business and not on it.
Response from HouseJetMay 28, 2024
Hi Toni,
Thank you for sharing your experience! We're thrilled to hear that our in-house ISA was a key factor in your decision to join HouseJet. We believe this will indeed be cost-effective and allow you to focus more on your business. We're here to support you in every way possible. If you need any assistance, please let us know.
DJ
DJ June G.
I recently had the opportunity to sign…
I recently had the opportunity to sign up and undergo initial training with the HouseJet lead-generation team, and I’m thrilled to share my experience with all of you!
From the moment I signed up, the entire process was seamless and incredibly well organized. The HouseJet team welcomed me warmly and provided comprehensive information about their tools and services right from the start. Their professionalism and efficiency were evident, making the onboarding process smooth and straightforward.
Thank you, DJ
Response from HouseJetMay 28, 2024
Hi DJ,
Thank you for sharing your wonderful experience! We're thrilled to hear that your onboarding process was seamless and well-organized. Our team takes pride in providing comprehensive information and ensuring a smooth start for our clients. We're excited to support you as you continue to explore our tools and services. Welcome to HouseJet!
DJ
David J.
I would give zero Stars if I could
I would give zero Stars if I could, but you can't make any remarks without at least giving them one star. I have already mentioned before how horrible my leads were and they were not anything like what I was told they would be... vetted my rear end!!! They told me they would not refund me because I have not completed all the training videos, but in my program it says that I did. There are other training videos, but why bother? I have been around in this industry for a decade, taken numerous trainings along with various ways to work leads. The training I completed from them really didn't give me any extra insight other than how to use their system. If they can break their word on what they promised me, why shouldn't they be responsible to give me my money back? I feel / believe that I've been scammed!
Response from HouseJetMay 29, 2024
Hi David,
Thank you for sharing your experience. We're truly sorry to hear about the issues you've encountered with our leads and the training program. Your frustration is understandable, and we regret that your experience has not met the standards we strive for. We take your feedback seriously and appreciate you bringing this to our attention. Please reach out to our support team at [email protected] with more details so we can review your case and work towards a resolution. Your input helps us improve our services and ensure better experiences for our clients.
SS
Stephanie S.
Not worth the financial risk and the guarantee is a lie.
Attention everyone,
Please take note of the positive reviews about this company, as they often come from new agents who have just signed up for their services. It's crucial to pay more attention to the negative reviews, which come from individuals who have completed the program and experienced significant issues. That was my experience as well. I invested countless hours watching all the training videos and meeting all the requirements they set for success. Despite reaching out to my leads more than the recommended number of times, 99.9% of the Facebook leads were of poor quality.
Many leads were frustrated by the constant contact from various people, suggesting that the leads were not exclusive. When I reached out to support to improve the lead quality, they blamed me, saying my photos were ineffective. Even after sending pictures based on their recommendations, there were no improvements. They couldn’t provide proof of their SEO efforts or any real assistance. The ads they showed me were generic, and it became clear that with thousands of agents, they couldn’t focus on individual success. They used a one-size-fits-all template and would simply say, "We can't guarantee every ad will be effective."
After over a year of stress, countless hours, and no actual support beyond generic videos and unhelpful customer service, I was denied my refund request. Their guarantee is misleading. A reputable company would acknowledge the effort put in and issue a refund if their system didn't work. Instead, they offered options to get a refund after the 12-month period, which involved spending more money or contacting previous poor-quality leads.
Their customer support team, while polite and professional, couldn't actually help with marketing, and I never got to speak with anyone from their marketing team. The CEO, who appears in the training videos, is inaccessible and doesn't practice what he preaches. This company is run like a machine, designed to lure people in without genuine support.
If you're in a competitive market like Chicago, don't waste your money. I lost $2500 and, as a single mom, that’s a significant loss. With 15 years in the industry, I've had far better results using my own Facebook marketing and geotargeting techniques than I ever did with this company. They lack integrity and will likely take your money without delivering results.
I recommend using lead service that takes a referral fee at closing instead.
Do not waste your time or money with this company.
Response from HouseJetMay 29, 2024
Hi Stephanie,
Thank you for sharing your detailed feedback. We take your concerns seriously and appreciate you bringing these issues to our attention. It's disheartening to hear about your experience, and we regret that it did not meet your expectations.
Your input is invaluable as it helps us understand where we need to improve. Please reach out to our support team at [email protected] so we can discuss your experience in more detail and work towards a resolution. We are committed to addressing your concerns and improving our services. Thank you for your candid feedback.
CM
Claudia M.
So excited to be a part of this
So excited to be a part of this! I love the hand holding to walk through & help us to be successful at every step. What is all included is mind blowing, as over the 21 years that I have been in RE I have used so many lead gen options & spent thousand s of dollars without this much indepth help. I am believing that this will truly take my business to the next level.
Response from HouseJetMay 28, 2024
Hi Claudia,
Thank you for sharing your excitement! We're thrilled to hear that you appreciate the detailed support we provide at every step. It's wonderful to know that our comprehensive approach stands out from other lead generation options you've used. We're here to help take your business to the next level. Welcome to HouseJet, and here's to your continued success!