The employees are very professional, and helped answer any and all questions. Initial training was professionally done, including all downloaded documentation. Mobile app was easy to get. Called tech support, and was also extremely helpful, knowledgeable, professional, and resolved issue in no time! Just starting, so far everything looks great. A Inc. Magazine 5000 fastest-growing private company, shows me how solid HouseJet is!
Response from HouseJetApr 25, 2025
Thank you so much for the thoughtful review! We're thrilled to hear that your onboarding experience has been smooth and professional from start to finish. Our team takes pride in being responsive and helpful, and it's great to know that both our training and tech support teams hit the mark for you. We're excited to have you on board and look forward to supporting your success with HouseJet!
DR
Dana R.
this so far is a great program. Very informative and a good learnong experience
They provided a lot of great information and systems to build my business. helping me with ads and a CRM to manage them, as well as a virtual assistant and an ISA included. I am very impressed so far.
Response from HouseJetApr 23, 2025
Thanks so much for the great feedback! We're thrilled to hear you're finding the program informative and helpful. Providing you with systems, support, and real tools like the CRM, ads, VA, and ISA team is exactly how we aim to set agents up for real, lasting success. Can’t wait to see how your business grows from here! Let’s keep the momentum going.
SA
Santosh
Horrible Leads, Money Back Guarantee is a Joke!
The positive reviews about House Jet come from agents who have just signed up and have not experienced their horrible leads. If you read the reviews from experienced users they are overwhelmingly negative. Unfortunately, my experience places me firmly in that category.
I signed up with House Jet after being assured by their sales representative that there was a money-back guarantee if I didn’t close a deal within a year. They also claimed their team would help with outreach to supplement my efforts. With over 26 years in the real estate industry, I completed their training in less than a week. I’ve successfully closed high-value deals, including a $2.6 million transaction from a Zillow lead. As both a real estate professional and a mortgage broker, I’m fully capable of financially qualifying leads over the phone—so I felt confident moving forward.
House Jet ultimately provided 80 leads, mainly from Facebook and their own website. Unfortunately, the quality of these leads was extremely poor:
- 95% had invalid phone numbers
- 20% had incorrect email addresses
- Emails to leads with bad phone numbers received no replies
- I was only able to speak to about 1% of the leads, and none were serious or qualified buyers/sellers
Even using House Jet’s recommended scripts, the leads I reached were unmotivated or unqualified. For example:
- A woman searching on behalf of her caregiver, who had poor credit and no down payment
- A family with no credit history, unstable income, and no savings
- A man recently out of bankruptcy, hoping his daughter would buy a home for him
- A retired couple who lost interest after learning their current home's value
- Several individuals already under contract with other agents, just casually browsing
Despite following House Jet’s system exactly, I didn’t close a single deal. Their claim that only a few calls per lead were needed was inaccurate—it typically took nine or more attempts to make contact. Lead flow also stopped entirely at times, requiring me to reach out to support just to get things moving again.
After nearly three decades in this business, I can confidently say House Jet has been the most disappointing lead provider I’ve encountered. The lead quality was extremely poor, the support inconsistent, and the money-back guarantee was not honored. I would strongly caution other professionals to think twice before investing in this service.
Response from HouseJetApr 25, 2025
Hello Santosh,
We appreciate your feedback, but we want to clarify a few points regarding your experience. Our ISA team verified many of the phone numbers provided and even set appointments for you. Over the course of your partnership, we delivered more than 80 referrals.
We do honor our money-back guarantee for agents who actively work the program for the full 12 months. As with any online lead generation system, not all leads are ready to buy immediately, which is why our ISA team, platform tools, and follow-up strategies are designed to help nurture them until they are.
Additionally, lead flow is tied to our Accountability Program—if referrals are not actively worked, new ones will not continue to be delivered. If you have any concerns, we encourage you to reach out to our support team, who are happy to assist 5 days a week. We also kindly ask that you update any inaccuracies in your review.
TH
THEA
There should be a zero star option
UPDATE - reply to Housejet’s response. I had one appointment set and he is the only person I actually spoke to, other than calling and them saying they didn’t understand why I was calling them, but not because I didn’t call or follow up. The one person they set appt with had a brother who was a realtor. He said he would likely use his brother once he found a home. All I can say is stear clear. I stopped getting leads, then over half of my leads disappeared, then just nothing. Every lead in my portal either had a bogus name, number or email, or they weren’t looking for a home or trying to sell one and had no idea where I got their info. Just not quality leads!
There should be a zero star option. I threw away $4k by believing they’re too good to be true promises. I received 52 leads, spoke to 1 person who had no idea how I got their info. After 4 or 5 mo, more than half of the 52 leads disappeared from my portal and I never got another lead. Biggest and most expensive scam to date, for me. Never again. Note: I can’t remember the exact dates, but it was last year. I’ve tried to block the whole experience from my mind because I feel like a fool, so I can’t remember exact dates.
Response from HouseJetApr 25, 2025
We’re truly sorry to hear about your experience—it’s never our intention for any agent to feel let down or misled. Your feedback is important, and we understand how disappointing it must be to feel like your investment didn’t deliver what was promised.
After looking into your account, we found several appointments set for you by our ISA team, We also saw that your marketing is inactive, meaning if you do not follow up or move referrals you have already received, the system will not send you any more referrals until those are updated.
Please feel free to reach out directly to our support team if you’re open to discussing this further. We’d like the chance to make things right or at least help bring some clarity.
SA
SantoshM
The gold standard for terrible leads
Oh, House Jet. The *gold standard* in lead generation—if your goal is to waste time, money, and a little bit of your soul. Let’s start with the reviews: every glowing 5-star testimonial? Surprise! They’re written by agents who just joined, because part of the onboarding *fun* is being told to post a positive review. It’s practically tradition. That’s how they drown out all the real feedback. Because if they didn’t force the praise upfront, their review section would read like a horror anthology.
Now, onto my experience. I was lured in by a charming sales rep who promised a money-back guarantee if I didn’t close a deal within a year. Oh, and they’d help contact leads, too. With over 26 years in real estate and a track record that includes a $2.6 million deal from a Zillow lead, I figured this would be a no-brainer. I’m also a mortgage broker, which means I know how to qualify someone faster than you can say “credit score.” So, naturally, I was confident.
Then came the 80 “leads.” Or as I now call them: the ghost file. Here’s what I got:
- 95% had phone numbers that went straight to the Twilight Zone
- 20% had email addresses that bounced harder than a spam filter on caffeine
- Reaching out? Crickets. Not a chirp.
- I got to *actually speak* to 1% of these leads, and not a single one was even close to being ready or able to buy or sell
Using their recommended scripts (because apparently those are the magic words), I met some truly *unique* prospects:
- A woman house-hunting for her caregiver, with no money and credit that would make a lender faint
- A newly arrived family with no credit history, no savings, and an income as steady as a see-saw
- A dad fresh out of bankruptcy who wanted his daughter to buy him a house—because that’s totally how this works
- A retired couple who lost interest faster than I lost hope
- And several people who were already locked into contracts with other agents but “just browsing” for fun
I followed the system to the letter. I made the calls—far more than the “few” they advertised (nine or more per lead, to be exact). I even had to chase down their support team just to get the lead flow turned back on at times.
But in the end? Zero deals. Zero returns. Zero accountability from House Jet.
After nearly three decades in this business, I’ve seen a lot. But House Jet takes the cake as the worst lead provider I’ve ever worked with. Terrible leads, broken promises, and a guarantee that’s worth less than the paper it’s not printed on. If you’re thinking about signing up—don’t. Just set your money on fire instead. It’ll save you time.
Response from HouseJetApr 14, 2025
Hello Santosh,
We appreciate your feedback, but we want to clarify a few points regarding your experience. Our ISA team verified many of the phone numbers provided and even set appointments for you. Over the course of your partnership, we delivered more than 80 referrals.
We do honor our money-back guarantee for agents who actively work the program for the full 12 months. As with any online lead generation system, not all leads are ready to buy immediately, which is why our ISA team, platform tools, and follow-up strategies are designed to help nurture them until they are.
Additionally, lead flow is tied to our Accountability Program—if referrals are not actively worked, new ones will not continue to be delivered. If you have any concerns, we encourage you to reach out to our support team, who are happy to assist 5 days a week. We also kindly ask that you update any inaccuracies in your review.
DS
Darcy S.
I have been in Real Estate for 21…
I have been in Real Estate for 21 years. Not one of the leads I have been provided has been a legitimate lead. I was told I would get 8-10 leads per month. I have had 13 leads in 3 months. None have been real.
Response from HouseJetApr 25, 2025
Thank you for sharing your experience, and we’re truly sorry to hear that the referrals you’ve received so far haven’t met your expectations.
We take feedback like this seriously and are constantly working to improve our referrals. Our team would love the opportunity to review your account, take a deeper look at what’s been happening, and explore how we can better support your success.
Please reach out to our support team directly so we can help resolve this and make things right.
FD
Fran D.
I was hesitant because of previous lead…
I was hesitant because of previous lead gen companies I paid for. So far it seems that this company values its agents and wants us to succeed. I am looking forward to a long journey with them to enhance my office.
Response from HouseJetApr 8, 2025
Thank you for sharing your experience! We completely understand the hesitation—there are a lot of lead gen companies out there that overpromise and underdeliver. At HouseJet, our mission is different: we’re here to build real, lasting success with agents like you. We’re excited to be part of your journey and can’t wait to see how you grow and enhance your office with us by your side!
BD
benjamin D.
Just start
Just start. Very informative so far
Response from HouseJetApr 7, 2025
We’re glad you’re finding it informative—there’s a lot more value to come. Keep diving in, and let us know if you need anything along the way. You got this!