Housecall ProReviews of housecallpro.com

Response from Housecall ProOct 8, 2026

Thank you so much for the wonderful review! 💙 We're elated to hear that Housecall Pro has been a trusted part of Hyannis Painting's success over the years! Running a painting business takes a lot of coordination, so knowing our tools help you stay organized with customers, estimates, invoices, and payments means a great deal to us. Your continued trust and recommendation are truly appreciated! If you ever have feedback or ideas to share, we'd love to hear from you at [email protected]. Here's to many more years of beautifully completed projects, happy customers, and continued growth for Hyannis Painting! 🎨💪

Response from Housecall ProOct 8, 2026

Hi Jonn, thank you for sharing your experience! We're delighted to hear that things have been going great with Housecall Pro so far! Our goal is to make managing your business easier, more efficient, and less stressful, and we hope to continue exceeding your expectations as you explore everything the platform has to offer. If you ever have feedback, questions, or ideas to share, we'd love to hear from you at [email protected]. :)

Response from Housecall ProOct 6, 2026

Thank you for being with Housecall Pro for over 2 years! We love hearing how HCP has helped streamline your workflow and make managing your HVAC business more efficient. We also appreciate you sharing your feedback and continuing to use Pro Votes to let us know where we can improve. Thank you for being part of the HCP community! If you have any other feedback, please reach out to us at [email protected].

Response from Housecall ProOct 8, 2026

Thank you for sharing your experience! We're grateful to hear that Housecall Pro has helped bring more organization to your business! If you ever have feedback or ideas to share, we'd love to hear from you at [email protected]. Here's to staying organized, spending less time on paperwork, and having more time to focus on what you do best. Wishing you and your business continued success! 💪

Response from Housecall ProOct 8, 2026

Hi Chuck, thank you for sharing your experience! ^_^ We know how challenging it can be to manage a small business while making sure every potential customer gets the attention they deserve. It's fantastic to hear that CSR AI helped you book an appointment on your very first day using it! That's exactly the kind of support we hope to provide, helping Pros capture more opportunities without having to step away from the work they're doing. If you ever have feedback or suggestions, we'd love to hear from you at [email protected]. Here's to continued growth for your business, Chuck! We're cheering you on every step of the way! 💪

Response from Housecall ProOct 13, 2026

Hi there, We are truly sorry to hear about your bad experience with the contractor you hired. We completely understand how frustrating that must have been. To help clarify, Housecall Pro provides the software platform that independent service companies use to manage their day-to-day operations. Each business operates independently, and we do not control or direct how individual companies handle their internal review dashboard, default display settings, or sorting preferences. Because we are the software provider rather than the service provider, we encourage you to reach out directly to the contractor or leave a review on their specific business listing (such as their Google Business Profile) so your feedback reaches their team directly. If there is anything else we can assist you with regarding our software platform, please feel free to reach out to us at [email protected].

Response from Housecall ProOct 7, 2026

Hi Lindsey, thank you for sharing this, and we're sorry the experience with the $0 invoice has been so frustrating, especially after the time you spent working through it with our team. We hear you that this feels like something that should simply work, and that being asked for more steps when you were already worn out made it worse. We've located your account and reviewed your chat. Our team did ask for a few basic troubleshooting steps before escalating to our technical team. We know that's not what anyone wants to hear when they're already frustrated. These steps are required for any technical issue because they help us rule out common causes, narrow down where to escalate, and give our technical team what they need to find a fix faster. We can't promise a specific outcome, but we do want to take a real look at this with you. We'll be sending you an email shortly to find a good time to connect and work through it together. Thank you again for the feedback. We appreciate you letting us know.

Response from Housecall ProOct 8, 2026

Ohhh yeahh! Hi Sal, thank you for such a glowing review and for being part of the Housecall Pro family for over a year! It's awesome to hear that the platform has made running your business easier and that features like Pipeline and Service Plans are helping you stay organized, manage opportunities, and build lasting customer relationships. It's especially rewarding to know you're finding value not only in our software and customer support but also in the events and meetups that bring our Pro community together. Building connections and helping home service businesses succeed is a huge part of what makes Housecall Pro special! Your continued trust and willingness to recommend us mean so much to our team. If you ever have feedback or ideas to share, we'd love to hear from you at [email protected]. Know that we are grateful to be part of your business journey and can't wait to see what you accomplish next! Here's to more opportunities, stronger customer relationships, and many more years of success together! 🙌