Housecall ProReviews of housecallpro.com

Response from Housecall ProOct 16, 2026

Hi Riley, Thank you for the awesome review! 💙 We're so glad to hear that Housecall Pro has been an affordable, user-friendly solution for your company. It's especially encouraging to know our Support team has been responsive whenever you've needed assistance and that you're seeing value in the improvements we continue to make. We're always working to evolve alongside the needs of our Pros, and feedback from business owners like you helps us do just that! If you ever have ideas or suggestions to share, we'd love to hear from you at [email protected]. We're grateful to be part of your business journey and look forward to helping you stay organized, serve your customers, and keep your business moving forward. Here's to continued growth and plenty of successful projects ahead! ⚡💪

Response from Housecall ProOct 15, 2026

Hi Michele, We are truly sorry to hear about the difficulties and frustration you’ve experienced trying to port your business phone number. We completely understand how critical a working phone number is for staying connected with your customers, and being without service for over two months is understandably stressful. Porting a phone number requires specific paperwork and verification steps to ensure a smooth transition, but we want to investigate what happened with your paperwork and review your previous support interactions right away. Unfortunately, we haven't been able to locate an account under the name listed on your review. Please email your company name, account email, and best contact number to [email protected], so our Pro Advocate team can locate your account and coordinate the next steps to get this resolved for you. We appreciate you bringing this to our attention and hope to have the opportunity to make things right.

Response from Housecall ProOct 15, 2026

Thank you so much for the 5-star review! We're so happy to hear you've had a great experience with Housecall Pro! We also appreciate you sharing your suggestions about bundled services, loyalty discounts, and opportunities to try out additional features. Feedback like yours is valuable as we continue looking for ways to improve the experience for our Pros. If you have any other feedback, please reach out to us at [email protected]. Have a great day!

Response from Housecall ProOct 15, 2026

Thank you so much for the 5-star review! We love hearing that Housecall Pro is helping you automate your business and, most importantly, giving you more of your valuable time back! That's exactly what we hope to accomplish for our Pros. We appreciate your support! If you have any other feedback, please reach out to us at [email protected]. Have a great day!

Response from Housecall ProOct 8, 2026

Hi Elay, Thank you for sharing your feedback. We're sorry to hear that our outreach has left you with such a negative impression of Housecall Pro. Our goal is to introduce businesses to tools that may benefit their operations, but we also recognize the importance of respecting their time and communication preferences. We'd like to look into your experience and ensure any unwanted outreach is addressed. Unfortunately, we haven't been able to identify your contact information based on the details provided in this review. Please email your name, business name, and the phone number receiving these calls to [email protected] so we can locate your information and add it to our Do Not Call list.

Response from Housecall ProOct 7, 2026

Thank you for sharing your experience with Housecall Pro! We’re glad the platform helps keep your plumbing business, office, and field teams connected. We also appreciate your feedback around having more advance notice and testing before new or updated features are rolled out. That perspective is valuable as we continue improving the experience for our Pros. If you have any other feedback, please reach out to us at [email protected].

Response from Housecall ProOct 8, 2026

Tony, just WOW!!! Congratulations on such an incredible milestone! 🎉 Growing your business from $300,000 to over $500,000 in just 12 months is an amazing accomplishment, and we're honored that Housecall Pro has played a role in that success over the past three years! It means so much to hear that our platform has become the backbone of your business. We're especially grateful for your recognition of our Support team. Knowing they've consistently been there when you need assistance is exactly the experience we want every Pro to have. We also appreciate your perspective on our product updates. You're absolutely right that not every new feature will be perfect right out of the gate, but listening to our Pros and using their real-time experiences to work on improvements is something we take seriously. Feedback from business owners like you helps and fuels us to continue building tools that truly make a difference. Your recommendation and continued trust mean the world to us! If you have additional ideas or suggestions, we'd love to hear from you at [email protected]. You've accomplished something truly special, and we couldn't be happier to celebrate your success alongside you. Here's to breaking even more milestones, continuing that impressive growth, and reaching your next big business goal! We're rooting for you! 💪💙🙌

Response from Housecall ProOct 6, 2026

Hi, thank you for taking the time to share this. We're sorry the recent update has made things harder, especially with invoices being separate from the customer list, filtering for past-due invoices, and getting your payroll receipts. We understand how frustrating that is when you rely on these every day. I'm a Pro Advocate with Housecall Pro, and I'll be reaching out to you directly to hear more and see how I can help. I'll also be looking into the payroll issue you've experienced. Your feedback on the invoice and customer list layout has been noted as well. Thank you again for your honest feedback.