Housecall ProHousecall Pro is a top-rated software for the trades. Run and grow your business, get booked online, schedule, dispatch, track your fleet, invoice, accept payments, and more.Powered by AI built from 100M+ jobs. Grow revenue, save time, and build a winning reputation.
Housecall Pro (housecallpro.com) has 684 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
IT & Communication · FORT COLLINS, Colorado
Excellent
IT & Communication · Parker, Colorado
Excellent
IT & Communication · Aurora, Colorado
Excellent
IT & Communication · Denver, Colorado
Excellent
684 approved reviews, newest moderated first
Don C.
I've been dealing with Boss Exteriors for a number of years and I have always found them to be very professional, honest, friendly, good at what they do and I'm happy to recommend them. Mark Hamelin has become not only my main contact but the "go to guy" on all manners of issues of house gutters and roof issues. I feel like he and company are looking after me.
Calvin T.
Predatory company for sure. sales company masked as a software. Charges you as fast as they can and lock you in. My company hasn’t even opened yet and the guy has tried to charge me 5 times and illegally did it once. Insane and desperate.
Response from Housecall ProFeb 10, 2026
Hello Calvin, We want to clarify a few things. We are a software CRM company and operate as a subscription service, which means charges only occur after someone has reviewed and agreed to the terms and completed sign-up. At this time, I’m having trouble locating an active account that has been charged using your name. The claim of illegal charges is serious and doesn’t align with how our system works, so I’d like to understand more. Please reach out to us directly so we can review the details at [email protected]
Scott S.
There are very few reports that give you any information out of the system. The dash boards they have do not provide the detail you need to run your business. The payroll system you are lucky to get it to actually print a payroll check. RUN FROM THIS SOLUTION!
Response from Housecall ProFeb 12, 2026
Thank you for sharing your feedback—we appreciate you taking the time to call this out. We’d really like to connect and learn more about what you’re experiencing with reporting, dashboards, and payroll so we can better understand the gaps you’re seeing. Someone from our team will be reaching out to gather more details and continue the conversation. Hope to chat with you soon!
Thomas
We have been working with the company for over a year now and we impressed with their commitment to delivering quality product and their continuous improvement in useful functionality of the platform.
Response from Housecall ProFeb 12, 2026
Hey Thomas! We appreciate your positive feedback and are happy to hear that you are impressed with our dedication to quality and platform improvements over the past year. Thank you! If you have any other feedback please email us at [email protected]!
Adam R.
Not a bad app if you're small and don't plan to scale. Otherwise, I highly recommend not using HC to automate processes. After using HC for about 3 years, we've learned that It's extremely limited in what it can automate, does not offer many helpful integrations, in-app workflows are clunky and not intuitive, functionality is buggy, and the support team is very slow to respond and does not usually offer valuable insight.
Response from Housecall ProFeb 12, 2026
Hello Adam, We appreciate you sharing this feedback after 3 years with us. We’d like to dig deeper into your experience with automations, integrations, workflows, and support, as this isn’t the experience we aim to provide—especially for growing businesses. We’re having trouble locating your account. Please email [email protected] with your company details so we can review directly.
Kay D.
Unfortunately, my experience with Housecall Pro was very disappointing. The platform sounded great upfront, but once I started using it, I ran into multiple issues that made it more frustrating than helpful. Features didn’t work as expected, and customer support was slow to respond and not very helpful when they did. For the price being charged, I expected a much smoother experience and better support. Overall, it feels unreliable and not worth the cost. I wouldn’t recommend this service unless major improvements are made
Response from Housecall ProJan 12, 2026
Hi Kay, I’m Teria. Thank you for sharing your feedback—it’s important for us to hear where the platform didn’t meet your expectations. Your comments around reliability, support, and overall value have been shared internally for review. If you’re open to discussing this further or need assistance, please reach out to us at [email protected]. Peaceful Day. :)
paul
I have my own company and manage another, they constantly call for us to sign up for their service. I have begged for the calls to stop, but they continue.. There is nothing but AI on their site, the people calling for us to buy the product often have kids screaming in the background, they clearly sub out their commission based sales. This company is getting a bad reputation among the trades.
Response from Housecall ProJan 8, 2026
Hi Paul, Thank you for your email and for taking the time to share your experience. I was able to locate one of the phone numbers you provided and have added it to our do not call list. If you’d like to continue communicating via email, I’m more than happy to work with you to identify and remove any additional numbers to ensure the calls fully stop. I apologize for the continued outreach and the frustration this caused. I appreciate your feedback and have shared it internally.
Mark
I don’t know how these people found me or my business,but I’ve told them 4 times I’m not interested in their product. If their customer service is this lousy, I’m not doing business with them.
Response from Housecall ProJan 5, 2026
Thank you for sharing your feedback, and we’re sorry for the frustration this caused. In some cases, contact information can be shared if someone downloads our app to explore it or submits their details through our website to learn more. That said, we completely understand your concern, and we respect your decision not to move forward. We apologize if our follow-up felt excessive, and we will ensure your information is removed, please contact us at [email protected] with the phone number or numbers we are calling. So you are not contacted again. We appreciate you taking the time to let us know.