HostMantisReviews of hostmantis.com

The worst host of all time. Site down for weeks and no response to tickets. This host is not trustworthy 1

Unfortunately, after the sale of HostMantis, the support became unsustainable, a long response time and always with answers without technical content and very simple. I've been a long time customer, I've always loved Host Mantis, the speed, support and especially the loading time of sites with litespeed servers. The crucial reason for cancellation was the server crash, offline for more than 30 hours, this is unacceptable for a hosting service like Host Mantis

Our websites have been down now for 2 days with no access to C - panel. All our tickets raised have come back with a generic response, nothing to address the issue or give an incline as to what is actually happening with the servers so there is a huge possibility that our client websites are gone with all the data. This is absolutely ridiculous !!!!!!

Too many outages in period, and it takes long time to react/work on the trouble.

If you're looking for a host with good customer support, then best to look somewhere else. We signed up with the migration request which is advertised as a service on their website, but after 3 days of being passed to a separate support agent on each ticket and very little progress made have given up. We were also ignored when requesting the plan be cancelled which says all you need to know!

To be honest ..I am surprised to see so many bad reviews. I ve been with HostMantis for over a year, tried 1 Entry and 2 Advanced shared hosting plans till now with servers in EU/London and Direct Admin cause it is a lot cheaper than cPanel ..and I have to say my experience has been great so far. The servers are super fast. The resources are generous and stable. The support is limited to emails ..but it is fast nonetheless - still not the friendliest or most helpful around. Truth is that some years back I started off with a really good experience on another hosting company ..but on the way it all changed, servers got bloated and it all became eventually a nightmare. Hope this will not repeat. Thumbs up for HostMantis :)

I've been with hostmantis for almost 1 year, everything works perfectly, the performance for the price is good. So far, no downtime. Support is fast and straightforward. Ignore the 1 star ratings below, the price increase is necessary to maintain service quality. Those suckers must be the ones who believe in lifetime hosting for $10.

Arbitrarily increasing the service price by 25% without any improvement in service quality. They also removed customer discount codes being applied on the service. Customer support is very bad. Stay away from this provider!