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HostMantis (hostmantis.com) has 38 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Stephen F.
This is a no-nonsense host. The uptime is great as is the reliability. The support is swift and courteous. I had one issue with setting up private nameservers with a reseller account and this was never really resolved. Aside from this though I would recommend HastMantis.
Response from HostMantisMay 27, 2019
Thank you for using HostMantis!
The Host B.
Their servers are so good, stable. They also have got many locations. But one major reason why i give them 2 stars is their worst customer support. Their response time during working hours is fine, but their attitude to customers is so bad that it feels like they are offering the service for free. They also don't care about customers, a single complain - and they would ask you to look for another company. Lot of accounts are also being suspended, with a lock that doesn't even violate their ToS, or AUP and arguing with them is very useless as they don't even read whole support but reply based on your title of support ticket.
Response from HostMantisMar 25, 2019
We offer a great service at a great price and try our best to provide excellent support to our clients, however, when we have to deal with the same clients abusive accounts again and again, yes, our support becomes less cordial with that client/reseller. We simply do not tolerate abusive accounts/clients. If you're looking for a host that is lenient towards abuse, we are not that type of host.
Jerome N.
I consider myself a newbie in the web development and these guys are really amazing. They're very fast, patient and very helpful with your concern and they'll make sure that your concern will be resolved immediately. In my 5+ years with Host Mantis, they never failed to amaze me and did extra mile solving my issues. I tried other hosting providers but HostMantis's service is really different and more accommodating.
Mohd F.
Please take note, don't take hostmantis as your re seller or hosting provider, this scam company just suddenly lock your account with reason high resources, 3 to 5 times my client website has been block as before i never has this kind of problem. update: My client is a girl and not abuser, you can see his use only blog and you can see the posting is just normal blog. but hosmantis is not really cooperate and just leave us without any solution. and now i cant do anything and need to refund to my customer. so who's get profit. actually you must help me together find a solution not just leave a comment my customer is abuse. done. and block. So easy make company nowadays by scam people money. The reason high resources. Pls be carefull to deal with this hosting... i see alot of review facing the same thing, try to find another review on other review also same see below . 1 - " for the past two years am using HostMantis its a very bad hosting always error on server Service Unavailable HTTP Error 503. The service is unavailable. 2 - they are not user friendly and my problem have never resolve i raise ticket once they answer they close the ticket :@" 3 - Do not host at hostmantis.com It's a worst hosting company. They have a lot of down time. The support is not friendly and not professional. There are close accounts for nothing. hostmantis.com is a bad hosting company" 4 - Been using Hostmantis almost 2 years , now Hostmantis just suspend my account. All my sites are lost. Their reason is my site use high resource, I guess one of my site is hacked and hacker use script which cause high resources using. 5 - For other hosting services, they will temporarily locked Your Site and let you fixed it, then active your site again. With Hostmantis you don't have a chance, they just suspend your account , your business will be gone. My advice is Avoid Hostmantis with all costs. 6 - They will suspend your account without warning and for simply getting traffic to your website. They are unprofessional. They had a month long DOS attack that affect every website they hosted in their Detroit data center and they still bill everyone for that month. You can definitely do better than this. I wouldn't pay a nickel a month for HostMantis's service all the reason almost same.. what cause we want to abuse your server what we will get???
Response from HostMantisDec 3, 2018
Your clients account was abusing CPU and after several warnings and suspensions, we had no choice but to permanently suspend the clients account. You absolutely refuse to accept the fact the account was abusing resources and just wanted us to overlook the issue and reactivate the account. This review is nothing more than retaliation.
Scott
HostMantis is by far the best host I've used. The best part is they are also the least expensive!
encoderX
5/5 ***** from me. Feature rich shared, reseller & VPS service plans with location in several countries to super f-a-s-t competent knowledgeable support. Can't fault them & only wish I'd discovered them earlier. Keep up the fantastic work guys ~ it's always appreciated 👍 🤓 [Updated: 02/Aug/21] Still going & 5/5 ***** Happy days/weeks/months/years 🙏😎
