Brian H.
Good, but let down by support.
Generally a very good hosting experience, stable and fast servers and very little downtime which for the money spent - especially if taking advantage of one of their regular promotions - is fantastic. Where Hostmantis falls down on is their support. Response times can be painfully slow, and the tone of reply once received often leaves a lot to be desired. Replies to support requests can be curt, condescending, occasionally arrogant and sometimes aggressive. A bit of training on how to respond to customers in customer service and support wouldn't go amiss I feel. That aside, recommended for fast, reliable hosting for an excellent price.



