Jack
Truly an awesome addition to my…
Truly an awesome addition to my business. The price is lower than (who I consider to be) their competitors and the features are great. Customer service is also very helpful.

Hospitable is the operating system for short-term rental professionals, built to run a single listing or a 1,000-property portfolio on one platform.It fully automates guest messaging with AI, handles rental agreements and deposits, coordinates cleaning and maintenance teams, powers direct booking websites with payment processing, and handles owner management with owner invoicing and payouts.Hospitable offers one of the most comprehensive approaches to protection. It brings guest verification, damage protection, insurance, deposits, fraud and chargeback protection together, protecting properties and revenue across the guest journey.More than 90,000 users trust Hospitable. It has processed $5.2 billion in reservation income, including more than $12M in owner payouts in a single quarter alone, across 300,000+ properties in 140+ countries, and automated 108 million guest messages in 2025.Switch to Hospitable without any downtime or loss of service.
Hospitable (hospitable.com) has 631 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jack
Truly an awesome addition to my business. The price is lower than (who I consider to be) their competitors and the features are great. Customer service is also very helpful.
Miguel V.
Great service, it saves me lots of time!
JG L.
The product is quite good and saves a lot of time, the area that helps a lot is the communication. Thank you, hope they are new features coming up
Penny M.
Really useful service. Must have for an AIrBNB power host
Matt M.
Very helpful, good value, the app needs improvements in task scheduling.
Brilliant P.
We've sat through several webinars on software that helps you automate and streamline short term rental operations. Bar none .... SmartBNB is the 'smartest' and most advanced communications tool out there. The space is FILLED with technology developed using 'old thinking'. SmartBNB is the first tool we found that employs Artificial Intelligence (AI) in a way that is accessible to end users like us. Brilliant!!!
Anna T.
Highly recommend to all Airbnb hosts. This is a must have!
Evan M.
I used the Porter app for a little over a year for my message automation, and it literally took the Smartbnb trial run to realize how superior it is! First I can EDIT individual messages if needed (couldn't do that before), it's smart enough to know if a guest is missing a profile pic, description, check-in time, etc... And send a custom message. It's sends messages based on guests check-in time (this is great if a guest has and early/late check-in or checkout) as opposed to a set time. It also keeps my calender updated with heartbeats which has helped my SEO placement. I've already started recommending smartbnb to other hosts. Do yourself a favor and take the trial!