Sarah & Alex H.
Good experience
Good experience so far! Very responsive to questions.

Hospitable is the operating system for short-term rental professionals, built to run a single listing or a 1,000-property portfolio on one platform.It fully automates guest messaging with AI, handles rental agreements and deposits, coordinates cleaning and maintenance teams, powers direct booking websites with payment processing, and handles owner management with owner invoicing and payouts.Hospitable offers one of the most comprehensive approaches to protection. It brings guest verification, damage protection, insurance, deposits, fraud and chargeback protection together, protecting properties and revenue across the guest journey.More than 90,000 users trust Hospitable. It has processed $5.2 billion in reservation income, including more than $12M in owner payouts in a single quarter alone, across 300,000+ properties in 140+ countries, and automated 108 million guest messages in 2025.Switch to Hospitable without any downtime or loss of service.
Hospitable (hospitable.com) has 631 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Sarah & Alex H.
Good experience so far! Very responsive to questions.
Erica M.
Absolutely amazing, I could never manage 20 properties without it. Super easy system to use, easy to make changes, and the team that is available to help with any needs is fantastic. Highly recommend.
Ashley
Smartbnb has made managing multiple properties easy. I can easily look at a snapshot of my week and automate communications to my cleaning team including specific instructions for each property.
Kelly D.
Smartbnb takes the constant need for good communication with our guests and makes it super easy! We are so busy that I don't know how I ever ran my airbnb business without smartbnb!
Aishwarya B.
A lot better than airGMS at a very competitive pricing. And the customer service is just excellent! I must say that I was a little skeptic when I took the trail but they went above and beyond expectations! :)
William E. B.
Great Value. The Market Reports are interesting, and could be more helpful; i.e., one report I run always returns Entire Houses, even though I am running a report on a Private Room accommodating only 2 guest, but some of the listings accommodate up to 6 guests, so the comps are not truly comparable.
Nikki
This is an excellent service that saves lots of time and effort. You can customize your codes depending on various factors. Highly recommended!
Mark Del R.
Great Customer Service! Matthew D. has spent over 2 hours helping me getting my messaging system up. I am very happy with the service, and recommend subscription immediately if you are an airbnb host!