Horticulture Source Reviews | Read Customer Reviews of horticulturesource.com

Horticulture Source Reviews | Read Customer Reviews of horticulturesource.com

Horticulture Source reviews

118 approved reviews, newest moderated first

customer
Mar 19, 2025
quick shipping
quick shipping, packaged well
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Melissa
Mar 18, 2025
Great value, great pots
Great value, Great service. Great garden pots.
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customer
Mar 12, 2025
Easy to order
Easy to order, great price and quick shipping!
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MD N.
Mar 7, 2025
They had the products I wanted at the…
They had the products I wanted at the best price. There was a mixup in shipping notifications, so I took away one star.
Response from Horticulture SourceMar 7, 2025
Thank you for your review! We're glad you found the products you needed at the best price. We appreciate your patience regarding the shipping notifications—our vendor is currently working on resolving the issue. We hope to provide a smoother experience in the future and look forward to serving you again! 😊🌿
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Lorenzo
Feb 19, 2025
Great supplier with fast shipping!
Great supplier with fast shipping!
Response from Horticulture SourceFeb 19, 2025
Thank you for the fantastic 5-star review! We're thrilled to hear you appreciate our fast shipping and consider us a great supplier. We look forward to serving you again soon!
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customer
Feb 18, 2025
shipping
the order somehow got shipped to the wrong address
Response from Horticulture SourceFeb 19, 2025
Thank you for your feedback. We ship orders to the shipping address provided at the time of purchase, which is why it's important to double-check your shipping details on the confirmation page. We appreciate your review and hope to serve you in the future.
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Azure
Feb 18, 2025
This is a FRAUD and a SCAM!
This is a FRAUD and a SCAM!! STAY AWAY!! I was charged the full price and NEVER RECEIVED MY ORDER!!!!! It has been over 6 weeks and I have contacted them multiple times in January requesting a refund and have never received any resolution or adequate response!! They didn't even respond to tell me when they finally did issue the refund after I threaten legal action, I only saw it when I checked my credit card statement. I do not recommend this company!!
Response from Horticulture SourceFeb 18, 2025
We understand your frustration. However, our records indicate that you requested a refund on February 10—and it was processed immediately on the same day. While we're sorry your shipment was delayed due to issues with our vendor, please note that you received a full refund promptly. We received two communications regarding your order, and we always aim to resolve any issues as quickly as possible. If you have further concerns, please feel free to contact us directly.
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customer
Feb 13, 2025
This company was so great
This company was so great. They had the exact product that I wanted. They changed the delivery address after I placed the order. It came in no time. I was very happy.
Response from Horticulture SourceFeb 13, 2025
Thank you for your wonderful 5-star review! We're thrilled to hear that you found the exact product you needed and that we could help with the delivery address change. It’s great to know your order arrived quickly and that you're very happy with your experience. We truly appreciate your support and look forward to serving you again!
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