Horticulture Source Reviews | Read Customer Reviews of horticulturesource.com

Horticulture Source Reviews | Read Customer Reviews of horticulturesource.com

Horticulture Source reviews

Showing 5 reviews with 3 stars · Clear filters

Lazar
Oct 3, 2025
Shipping quoted me twice charged me…
Shipping quoted me twice charged me more so that was strange. Tracking was difficult to obtain other than that package finally seems to be arriving
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Mike S.
Jul 28, 2025
Your customer service is just ok
Your customer service is just ok. You can’t talk to somebody on the phone and when you send emails, they either don’t answer the question completely or take too long to answer. I wasn’t invoiced correctly. I did, however receive the right thing in a timely manner.
Response from Horticulture SourceAug 1, 2025
Thank you for your feedback. We’re glad to hear you received the correct item quickly, even after your order change. Your invoice reflected the original item ordered, but we made sure to ship the updated item you requested. Regarding communication, we responded to all your emails the same day they were received. We’re always happy to clarify or answer additional questions if something isn’t clear. We appreciate your input and will continue working to make our communication even better.
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Happy A.
Apr 17, 2025
Good customer service. Questionable suppliers.
I would recommend being careful when ordering from this company. I ordered some T5 plant lights that supposedly came from Sunblaster but the packages looked like they had been opened and resealed and the bulbs were not like any other Sunblaster bulbs I have seen. Horticultural Supply gave me a refund for everything except the shipping which I am satisfied with. Also their Customer Service was prompt, polite, and helpful. It seems that their supplier was the problem.
Response from Horticulture SourceApr 23, 2025
Thank you for your feedback. We’re sorry to hear about the condition of your shipment. Please know that your T5 lamps shipped directly from our vendor, and we’ve already issued a full refund for all the items—no return required. We appreciate your patience and are continuously working with our vendors to ensure better packaging and reliability. If there’s anything else we can do to help, please don’t hesitate to reach out.
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customer
Feb 18, 2025
shipping
the order somehow got shipped to the wrong address
Response from Horticulture SourceFeb 19, 2025
Thank you for your feedback. We ship orders to the shipping address provided at the time of purchase, which is why it's important to double-check your shipping details on the confirmation page. We appreciate your review and hope to serve you in the future.
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IrFaN M.
Nov 7, 2023
i want product catalog becuase good…
i want product catalog becuase good supplier i want complete catalog of this supplier please send me complete catalog i want bulk QTY shopping
Response from Horticulture SourceFeb 21, 2025
Thank you for your feedback and interest in our products! Our full product catalog is available on our website for you to browse at any time.
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