HooktabReviews of hooktab.com

Everything about the website and ordering was easy, however the tracking system is not as reliable. We’re still waiting for the product to be delivered.

Never received my sweaters :( delivery didn’t make it to my house.

Ordered a Mario kart ugly Christmas sweater and boy it is ugly, but not in the good way. On the images on the website it looks pretty good but in reality not. The sweater looks more like a soccer shirt instead of a sweater and also the sizing is off. I ordered a M size and the arms are very long and big but the length of the shirt itself is quite short. This looks very weird and feels uncomfortable as well. This is not worth the money and I don’t dare to go to the office with this. I’m actually feeling sad because the design for the rest is quite nice and cool. Anyway 2 stars because it got delivered from China in time for Christmas.

I cannot provide a review for an item I haven't received. I've been tracking my order, and it has been stuck in the same location for two weeks. My ugly Christmas party is in two days, and I still don’t have my sweater. I placed this order well in advance to ensure it would arrive on time. If I had the option to cancel my order, I would, but I’m concerned I wouldn’t get my money back.

I was sent the wrong size the first time and Hooktab gave me a 30% off my reorder for correct size. Excellent customer service.

Schnelle Lieferung, wunderschöner Pullover.

Ordered back on November 20th and still have not received ordered. Emailed company multiple times and feel like I am getting a run around. Update Received email with update tracking. Company took a little time getting it but they have work hard to get it moving. They are working on getting the item to me asap.

Ordered a shirt on 11/22/24. They said it shipped on 11/26/24 and it never arrived. It only had to go from Chicago to St. Louis, so not sure why it's taking a month. I could have driven there and back in 10 hours. I want to cancel and get a refund. Wish I had read all the bad reviews before ordering. Wish I could give them negative stars. I go one email saying they got my order and it would ship. Since then no communication why it would take so long. I won't have a shirt (not really a sweater) for my Christmas party. Just the worst.