Jóhan Frídrikur S.
Order never arrived.
As of writing this, it has been six weeks since I ordered from this website and still have yet to receive anything.

Unleash Creativity, Every Design Tells a Story
Hooktab (hooktab.com) has 136 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Jóhan Frídrikur S.
As of writing this, it has been six weeks since I ordered from this website and still have yet to receive anything.
Dianna S.
I never received my order. I am very upset. This was supposed to be a very speacial Christmas present. Please send me what I ordered!!!
Baldur Jón K.
Quality is really poor. It took me almost one month to get the product. Give it one star for the quick response.
LC
Have not received order.
Response from HooktabMay 23, 2025
We are so sorry to hear that you haven't received this order. As we have checked, your order is in transit as normal. Please kindly check your tracking here: https://t.17track.net/en#nums=420751899200190252835918196008.
James B.
The Christmas sweaters that I received were not sweaters at all but just printed T-shirts. They sent them to me about two sizes too small and I have been waiting four months for the replacement shirts. I'll be lucky if I get them by next Christmas. A couple of months ago I contacted them, they gave some lame excuse, and then they apologized and said that they would send them right out.
Response from HooktabApr 10, 2025
Please check your email, we updated the information shipping about your order.
Viktoriia K.
My order Order #HTB374859] (January 31, 2025) haa not been delivered. And no respond or feedback. I'm very disappointed
Response from HooktabMar 10, 2025
Please send us an email, we will check it for you immediately.
Paul
Still waiting to receive a sweater that I bought from them in good faith almost a month ago. When you contact them in regards to the status of your item, they always seem to give a weak or inaccurate answer. Never experienced a company that literally scams it's customers out of their money. How they are still in business, taking advantage of consumers is a mystery. Would not recommend waisting your capitol on this nefarious clown show. My first regret of 2025 was ordering from Hooktab.
Response from HooktabFeb 19, 2025
Could you please provide us your order number? We will check it for you immediately.
michelle Thompson N.
I'm upset and disappointed at them. Like many on here I ordered a sweater for my husband for Christmas and we didn't get it till early January. The order literally sat in NJ for weeks -_-. When we got it we realized it is too small. I asked for a new size. They said the couldn't give a refund or a new shirt in a bigger size but would give me 30% off a new purchase. Because it was a gift I gave in and got a second one. I feel dumb that I didn't complain here (publicly) first because they are giving people a size up sweater for free. Ya'lls policy should be same across board no matter how you get the complaint.
Response from HooktabFeb 14, 2025
Please send us an email, we will check and resend a new size for free.