HOOK 360°We ask everyone to bear with us during this current unprecedented state that has affected shipping and couriers. We are working hard to get all orders out.HOOK 360° provides quality outdoor apparel for both men and women. Our products include performance, casual, 360° Bandanas and more. Whether you are fishing, camping, kayaking, biking, snow boarding or enjoying the great outdoors be sure to HOOK the Adv...
HOOK 360° (hook360.com) has 509 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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509 approved reviews, newest moderated first
Josh S.
Having the same problem as others. Ordered April 11th and says label created May 4th, but still haven't received items. Company doesn't reply to emails.
Response from HOOK 360°May 22, 2020
Hi Josh, We apologize for the delay in response our team has been all hands on deck packing/shipping. What is a good number to reach you? -Team HOOK 360
Andrew S.
Very pleased! Received order quickly considering the current situation, they kept me informed on what was going on through out the whole process. Great company to deal with and I will be a customer for life. Great job guys keep up the good work!
Response from HOOK 360°May 22, 2020
Hi Andrew, Thank you for joining the HOOK 360° family. We are so glad to hear you are enjoying your gear. -Team HOOK 360
Brian B.
This is by far the best stand up company I have ever had the pleasure to deal with, I placed my order at the end of April, a few weeks later I received and email regarding the delay in shipping due to the covid-19, so after a week or so realizing the product should have been delivered, I reached out to them (Brett) and they were very understanding, and very helpful in keeping vocal with me the whole time till my product ended up at my door and the company did a follow up!! Who ever does that any more? So overall 2 thumbs up!!
Chris W.
Placed order 7-April-2020, notified of delayed shipment on 28-April-2020, notified of shipment on 4-May-2020, notified USPS was having issues to COVID-19 on 7-May-2020. At this time, the shipping label was created however items never shipped. No response from email nor voicemail with customer service. Was simply trying to support the Diaz family for I lived in the Plantation area for years. Does anyone know if they have abruptly went out of business?
Lance W.
Ordered gaiters beginning of April. Received an email on 04/28 saying gaiters would be shipped that week. Did not receive. Emailed Hook 3 times...no reply. No phone # listed. On their website under Returns and “Happiness Guarantee” it states to contact them with a problem....but there’s no contact link or phone #. I’m going to contact VISA and stop payment.
Bill U.
COMPLETELY HORRIBLE!!!!! Made my order on 4/9/20 it's now 5/18/20 and nothing, with the same terrible explanations everyone else is seeing. If I had known this I never would have even ordered anything from this "company " if it can be called that. Was told at one point they would even ship partial orders. TOTAL B.S. Please save your money and don't even bother ordering. I'd give them no stars if I could.
Sharon K.
I ordered and have not received my order. And I don’t even get any information on what is going on. Got 2 emails last month and since then ,Nothing. I’ve tried to email then and get no response. You should at least keep us updated unless you like all these bad reviews you are getting.
Daniel B.
Super great brand. Love what they stand for. We ordered a pair of neck gaiters and obviously everyone is a bit slow to ship now with all the chaos but the hook 360 team kept us updated and has been wonderful. Definitely will be buying some more soon.