HOOK 360°Reviews of hook360.com

Ordered on april 30 sent several emails and facebook mesaages and no response getting very pissed

Horrible so called company. I ordered over a month ago never received. I've emailed them no response.

I placed an order on 4/17. Here it’s 5/26 and the neck gaiters I order haven’t been shipped. I’ve emailed them to no avail. My order number is supposedly 3637. So stay away from them. Just another predator on the pandemic. I wouldn’t have given one star but that’s the only way to let you write anything

I ordered neck gaiters on 4/17. Order 3682. Have Sent several emails and called and left messages. Have not received a call, email or gaitors. Reading the other reviews looks as though we are all in the same boat as Everyone else. Probably going to look for a refund At this point if we don’t here in the next day or so. Received an automated email three weeks ago blaming usps About shipping delays but there is no tracking number and the items have not been shipped obviously. Terrible customer service.

Been 6 weeks since I placed my order (#2895) and still nothing.Shipping lable was created 3 weeks ago and is still not in the USPS system. Zero response from multiple attempts to contact company.

i have sent 2 emails and messaged them on instagram twice with no response. there is no other form of contact that i have found to be able to speak with someone. i just want an update on my order.

Placed an order on April 30 still waiting for my neck gators ,tried to contact this company several times they don’t return your emails,,

I placed my order 4/14, on 4/28 I received an email that they were waiting for product to show up but they sent me a free neck gaiter (never received and dont think they sent one). Received a third email that they received their product and my order would ship two weeks ago - Never shipped and never received an update.i have sent them several emails and left 3 voicemails and received nothing back I order all the time off of the internet and every other company has not had problems shipping just Hook 360.I doubt I see a tracking update for several weeks and in return just get a scripted response. Not sure if i just need to call my bank and get my money back since this is going no where. UPDATE 6/6/2020 After Placing this on trust pilot i got a response about my order and they got it shipped out to me about a week later. Once I received them I got 4 but only 3 of them were correct they sent me some blue one when i order the black and white octagon one. i have sent emails about this and once again get no response from company!!! Their website states their return policy but no way to contact them seem like dont know what they are doing!! also the product seems really thin and the material use does not look like the pictures, the website make them seem higher quality. It is almost like they rushed and order any material they could get since they had a huge response of orders due to COVID-19. I waited over a month to get my product and was very disappointed with it. I this point it is easier for me to keep the crappy product and count my losses because it would take another month to get a return done and its not worth the stress and time to deal with this company!!!! dont waste your time buying from this company bad service and bad product!!!!!