honiture.comReviews of honiture.com

The vacuum worked well for 6 months. One day, it stopped suctioning due to a worn-out and broken part. They sent me a new one without any costs for me.

EDIT: customer service replaced the battery and threw in another filter too, changed to 5 stars. I bought one 3 months ago, and the battery is defective, it shuts off at around 35% battery, which coupled with its already poor battery life, makes it last a few mins. They have a very poor website, with no contact number, just an email, and ive been completely ignored, for about 2 weeks now.

The machine worked for a period and then developed loud noises while cleaning. Honitures Aftersales team initially engaged and then stopped responding after the first email which contained steps for "resolving" the issue. Honiture appears to be a pretty dishonest company to deal with. I know that on Amazon they offer incentives (free filters and brush set) to create misleading/dishonest 5-star reviews and that they also run misleading "offers" which could easily be considered scams. I'd advise people not to buy any products from them as they are a nightmare to deal with when the product fails.

El aspirador va genial, gran poder de aspiración y silencioso, ahora bien, cuatro meses me ha durado la bateria y ahora, ya no funciona el aspirador...

Ho avuto un problema con l host del mio robot aspirapolvere, ho contattato il servizio clienti e dopo varie email hanno costatato il problema e mi hanno inviato un dispositivo nuovo. Devo dire che judy è stata così carina professionale e cortese da meritate insieme alla sua azienda 5 stelle. Complimenti, continuate così.

Honiture sell the S13 vacuum without a charger You must have their charger or the vac does not work I have sent 3 emails asking for charger details so I can order and pay for Australia

Did all that it was supposed to do for a couple months. Then a wheel stopped moving. Confirmed it is a communication issue by switching wheels and other testing from Honiture support. Right wheel side works both wheels, while left side doesn't move any wheel. Honiture support is mediocre. While they help and did offer a lower class with no Lidar replacement, I feel this is subpar. Their excuse is that the Q6 Lite is no longer produced. Okay. How about a gift card or coupon to purchase something comparable instead of offering an inferior product? When we got into this part of the conversation the "support" disappeared. Based on this I can not recommend this item nor any other item this company makes.

Atención al cliente inexistente...no merece la pena tirar el dinero