honiture.comReviews of honiture.com

3.2570 reviews
Appliances & Electronics

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honiture.com

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About honiture.com

honiture.com is listed under Appliances & Electronics.

honiture.com (honiture.com) has 570 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Website: honiture.com
Category: Appliances & Electronics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 45% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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honiture.com reviews

Showing 15 reviews with 2 stars · Clear filters

jean paul B.
Oct 7, 2026
Pièce livrée ne correspond pas à ma commande
Bonjour, J'ai commandé le 19 septembre une brosse pour aspirateur Honiture S13 Pro, mais j'ai reçu un modèle S12 (Model: S12 – Rating: 25.9V). J'ai donc informé la marque honiture par mail qui reste sans réponse, j'ai renouvelé ma demande par un second mail qui reste sans réponse également. Sachant que l'erreur vient de leur service, j'ai bien commandé une brosse S13 Pro mais reçu un modèle S12. Niveau réactivité ce n'est pas très sérieux.
Response from honiture.comOct 8, 2026
We're sorry to hear about the mix‑up with your order. Please contact us directly at [email protected] with your order details, and our team will review your case and arrange the correct replacement for you. Best regards, Honiture Team
Rhys
Sep 22, 2026
Bought a t10 hoover
Bought a t10 hoover. No issues have been happy with it. The mopping function stopped releasing water. I have sent numerous emails to staff@honiture and not hd a response
Response from honiture.comSep 23, 2026
Thank you for your message – I'm sorry to hear the mopping function has stopped releasing water, and that you haven't received a response. It sounds like your email may have gone to the wrong address. Please contact us directly at: [email protected] Please include your order number and a brief description of the issue – our team will look into it and assist you as quickly as possible. Thank you for your patience.
Rebecca
Sep 16, 2026
Really disappointed with lack of any support
I have emailed the 'support' email about 5 times and I have tried to contact them through Amazon as well, but I have never received a single acknowledgment of any of them. I was very happy initially with the vacuum I bought until it became really hard to pull the stick apart to use different attachments and then one time I tried to pull it apart and all the electric components came out with the stick and the lights on it no longer work. I also had to buy a replacement battery charger as the original one stopped working. Just an acknowledgement would have been a start, but it does seem from reading others' reviews that as soon as you've bought a product from them that's when they stop dealing with you.
Response from honiture.comSep 16, 2026
We're sorry to hear about your experience. It sounds like you may have contacted the wrong email address – please reach out to our customer service team at [email protected] with your order number, and we'll look into your case as quickly as possible. Thank you for your patience. Best regards, Honiture Team
JOHN N.
Sep 7, 2026
Battery drains ridiculously fast
Battery drains ridiculously fast , it does for from 100% to 10% in less the 3 min Performance is mediocre , definitely not worth the purchase
Response from honiture.comSep 8, 2026
We're sorry to hear about the battery issue. Please send a short video showing the problem to [email protected] – our team will review your case and do our best to assist you. Best regards, Honiture Team
Thomasine
Aug 20, 2026
Does not work well on hardwood floor
Does not work well on hardwood floor. did not do well with picking up the pet hair on the hardwood floors.
Response from honiture.comAug 25, 2026
We're sorry to hear that the vacuum didn't perform as expected on your hardwood floors. If you have any questions or need assistance, please don't hesitate to contact us at [email protected]. Best regards, Honiture Team
Vibhor J.
Jun 26, 2026
Very disappointed
Very disappointed. The robot vacuum failed within the 2-year warranty period and is now stuck on "Waiting for command" with 0% battery. It announces that it is charging, but the battery never increases. I tried every troubleshooting step recommended, including cleaning the charging contacts, resetting the device, and leaving it to charge for over 24 hours, but nothing worked. I expected a product like this to last much longer. I'm hoping the company honours its warranty and resolves the issue promptly.
Response from honiture.comJun 26, 2026
Hi Vibhor, We're sorry to hear about your experience. Please send us your order details (a screenshot of your purchase) and a video showing the issue to [email protected], so we can review your case and see what we can do to help. Best regards, Honiture Team
customer
Mar 5, 2026
No Reply to my emails
Been trying to get in contact with a fault by email and getting no response, v8 hoover not even year old yet, concerned bubrhe time they replying will be out of warranty!
Response from honiture.comMar 31, 2026
We sincerely apologize for the lack of response and completely understand your concern, especially while your vacuum is still under warranty. Please rest assured that we will prioritize your case immediately. Kindly provide us with your order number and a brief description of the issue by emailing [email protected]. Once we receive your information, we will take action right away to resolve the problem for you. Thank you for your patience, and we truly appreciate you bringing this to our attention.
Annie B.
Jan 16, 2026
C est mon deuxième appareil de cette…
C est mon deuxième appareil de cette marque. Le 1er au bout de 6 mois rejetait tout et celui n est pas très vieux s est mis à faire du bruit. J ai tout vérifié je ne vois rien. Nulle cette marque
Response from honiture.comApr 7, 2026
Bonjour Annie, nous sommes désolés d’apprendre que vous rencontrez des problèmes avec votre deuxième appareil. Merci de nous contacter directement à l’adresse [email protected] avec les détails de votre commande. Nous examinerons votre situation. Cordialement.

honiture.comReviews of honiture.com

About honiture.com

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honiture.comReviews of honiture.com

honiture.com reviews

Pièce livrée ne correspond pas à ma commande

Bought a t10 hoover

Really disappointed with lack of any support

Battery drains ridiculously fast

Does not work well on hardwood floor

Very disappointed

No Reply to my emails

C est mon deuxième appareil de cette…

About honiture.com

About these reviews

More in Appliances & Electronics

KB3D LLC

Partsbuilt 3D

Sound Shoppe NYC

Buy Boat Fridges

honiture.com reviews

Pièce livrée ne correspond pas à ma commande

Bought a t10 hoover

Really disappointed with lack of any support

Battery drains ridiculously fast

Does not work well on hardwood floor

Very disappointed

No Reply to my emails

C est mon deuxième appareil de cette…