honiture.comReviews of honiture.com

OmG what a load of rubbish, avoid at all costs! Really no good at all, vacuum completely broken after 18 months waste of money!

I purchased their X7 stick vacuum from snapbuy and they sent it with a used battery that only lasted 15 minutes then had to be charged! I sent an email telling them that I wasn’t happy with it because the battery wouldn’t keep a charge so I wanted to send back and please send me info on where to return it to! They just sent an email saying sorry you’re not happy we would like to give you 20% cash back to keep it! I said no because the battery situation! I returned the vacuum and tried sending a screen shot of tracking and also calling numerous times to the number that was given to me, but NOTHING ever happened! No refunding my $259.00 or reimbursement for shipping it back😡Do Not Buy from Snapbuy or I wouldn’t even purchase anything made by HONITURE!!!!! SCAM SCAM SCAM🤬

I am surprised to see negative remarks about this company. We had our Pro robot for a year and when it went wrong, Honiture replaced it within days and kept us informed. Unlike so many aftersales services I have experienced, this was refreshing.

Piece of junk vacuum. Does not have enough suction. Does not pick up dog hair from very low pile carpet. Cheap materials. Battery takes forever to charge. Fake review site is a scam. Don't get taken for a ride down Rip-off Lane like I did. I warn my parents not to get taken, then go and do it myself! Dumb. Don't buy the Honiture X7 Vacuum!

Ok, we bought an HONITURE X7 vacuum which failed within two months, eventually they sent another one. within two weeks it failed again. Honiture asked me to make a video of the problem, some weeks later they sent me a new motor encompassing the control, two months later the battery failed, really poor company they should give us our money back (£240), we don;t want another one. we wan't a vacuum that works, DON'T BUY THIS VACUMM AT AT PRICE.

I bought this robot vacuum for 6 months , and it completely stopped working. It won’t charge, it won’t turn on, and even started leaking water, which damaged my floor. I tried to contact the manufacturer (Honiture) multiple times through email and their website — no response at all. Amazon refused to take responsibility, even though the product is still under the 2-year warranty they advertise. Extremely disappointed by both the product and the lack of support. Avoid this brand if you want peace of mind.

Support is very 'challenging'. No contact number and the mail addresses for the support desk in the U.K give no 'comfort' at all. Very unimpressed!

Honored has too good to resist and believe deals on all sorts of items for the home. Unfortunately the return policy is hidden pretty well for one big reason: When you get your too hard to believe item and open the box you have already voided any refund or return. Sorry for that news. I found out when buying the x7 vacuum. It was Ali’s price of work. Sound was unbearable and I noticed inside 5 min. of using the battery went to 82%!