Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Toni S.
Amy was amazing and actually the customer service is always amazing at Honest Paws. I’m so happy to have found the cookies for my dog. He’s so much better now.
Response from Honest PawsJan 30, 2020
That's awesome to hear Toni! Hopefully, your pup continues to feel better and we'll be sure to give Amy a thumbs up for a job well done! -Jen
Roger K.
Great customer service! Responded very quickly and fully answered all my questions/requests.
Response from Honest PawsJan 30, 2020
Hi Roger! Thank you so much for your kind review! We're so happy to hear that you had a great experience. Let us know if you need anything else! -Jen
Leia H.
I just received my order on 11/21/19 so I will do a follow up review on how the product works. My 4 star rating is for Antonio and his excellent customer service to resolve my delivery issue. My furbaby is 13 going on 14 and as a senior pup has developed anxiety and so have I LOL. My original order never arrived. Antonio rushed a 2nd order no questions asked!!! THANK YOU BRADY MEANS THE WORLD TO ME! I see you get that so KUDOS
Response from Honest PawsJan 30, 2020
Hi Leia, thank you so much for your kind review! We're glad to hear that Antonio was able to help you have a great experience and we hope that our products are helping your pup to relax. Best wishes to both you and Brady from Honest Paws! -Jen
Terry L.
Our black lab recently began limping so we took him to the vet. They prescribed pain/anti-inflammatory pills which worked but made him vomit. I found Honest Paws online and ordered some of the CBD chews. We had a few delays in shipping in our order but Amy at Honest Paws went above and beyond to make sure that we received our product quicker than expected. He has been on the chews for 2 days now and appears to be in less pain. We are very grateful to Amy and Honest Paws for helping us find a natural solution to our dog's pain. I would definitely recommend them to anyone with a pet in need of relief from discomfort.
Response from Honest PawsNov 20, 2019
Hi Terry! Thank you so much for your feedback and we're so happy to hear that you received a great experience with our Honest Paws team. Amy is amazing and has a caring heart. I hope we can continue to help your pup in his recovery! Please let us know if there's anything you need. -Jen
Elliott
Amy provided me with the best customer care I've ever experienced online. She was polite and happy to help me. I'm really impressed with the customer care, I honestly felt cared for!
Response from Honest PawsNov 5, 2019
Thank you for your support Elliot! I'm happy to hear you had a great experience with Amy. We'll let her know you gave her a shout out and make sure to let her feel appreciated! Let us know if you need anything else! -Jen
Haley
These people are the sweetest Edgar is really food he’s been helping me with my problems and my pup has passed and she only got to use it 2 times and they refunded me way before I even asked they are the absolute best I miss my pup but the cbd helped her not be in pain !
Response from Honest PawsDec 4, 2019
Haley we are so sorry to hear about your fur baby's passing. Thank you for sharing and best wishes to you and yours. -Jen
Jamie L.
As I have only had the treats and tincture for half a day, I am leaving my review solely on customer service. I contacted Honest Paws this morning with an issue with my delivery. Crystal was very professional and kind. The issue is being addressed and corrected promptly. I will leave another review after my 75lb pit bull has had some time to adjust to the CBD oil and treats. I ordered the High Impact Health Bundle for 50lbs +. Our sweet boy is 11 and has severe arthritis and degenerative disc disease, so we are trying the Purity level 3 tincture and the Relief Strain treats. I’m hopeful they will help our baby with pain relief and mobility! Jamie L.
Response from Honest PawsNov 4, 2019
Thank you for the five stars! I hope your pup is doing better on those treats! Crystal is always our best at taking care of customers! We're glad she was able to turn this around for you. Let us know if you're needing anything else, we're happy to help! -Jen
Ashley H.
Jen Cruz was very helpful on getting a refund to me on a second bag I accidentally purchased. I love the calming treats, they help my senior rat terrier so much!
Response from Honest PawsNov 1, 2019
Hi Ashley, thank you for the awesome feedback! Let us know if there's anything else you need! :)
