Honest PawsReviews of honestpaws.com

They are amazing. Incredible customer service!!

So responsive & helpful & informative!

We are new customers to Honest Paws so I can't report on how successful the product is but the Fourth of July is coming up so we will get a good test soon. I reached out with some dosage advice and Jonathan was quick to reply and very helpful in his advice. If we get through the 4th with less anxiety this year, I will definitely continue to use this product! Thanks for the great customer service.

I had responded to a survey regarding some treats I ordered for my dog for pain relief that did not seem to work for her, Jen from Honest Paws Reached out to see what they could do and sent a replacement treat - I am impressed with the unexpected and quick response

I was emailing from Malaysia and even with the time differences , Jonathan was so efficient , informative but above all, very friendly in his reply. I did email him more than once and every query was always met with such great enthusiasm. It is unfortunate as it does not provide delivery to this part of the world but I hope that someday it will.

Great guidance, great service. The Honest Paws team is special!!

Honest Paws again gave top-notch customer service. Anytime it’s a question or a return, or item issue they continue to put the customer first. This time it was handled in less then half hour. The company always follows-up afterwards to make sure everything was handled properly and see if your satisfied with outcome. Thanks for great customer service

I’ve only being using the products for a couple of months but my pup loves them. I can’t say I’ve noticed much of a difference, if any, but he enjoys them! My only complaint is that their website is extremely difficult to use. There isn’t an easy-access sign in portal to view your subscriptions or make changes so unless they send you an email, you’re basically screwed. It took me 3 emails to their customer service to actually get help, but once I did get someone’s attention, Jonathan was incredibly helpful and even gave me a discount for my troubles. He also informed me they were working on a portal to make ordering easier so I’ll definitely be looking forward to that!