Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Mike W.
Really great customer service. CDB seemed to really help Mailen be calm and more comfortable in the last several months of her time.
Response from Honest PawsJul 14, 2020
Hello Mike! Thank you so much for leaving us a review! We're happy we were able to help Mailen be more comfortable during these last few months. We love and appreciate you let us be a part of her life. Thank you! Crystal
Amber R.
I have been a customer with Honest Paws since 2019. My dog had TPLO surgery and will need it on the other side at some point. Rather then a prescription drug that could cause eye bulging I chose Honest paws wellness oil to try and it has been an amazing tool to help my dog. Their customer service is the best I have experienced. They truly care for your pets and do what they can to assist you in picking what will work best for your pet! Thank you Honest Paws!
Response from Honest PawsJul 9, 2020
Hello Amber, thanks for your review! We're so happy that you found us and have had a great experience with our products and our team! We look forward to giving you and your pet the best service and support you can't find anywhere else! We enjoy having you in the Honest Paws family! -Crystal
Kat F.
HonestPaws products have been incredible for helping my 11 year old lab with her arthritis. I was very hesitant to order online as she has so many allergies, but they helped answer all my questions and the CBD product I use has helped her. The customer service has been outstanding for the year we have been using them.
Response from Honest PawsJul 9, 2020
Hi Kat, thanks for the review! We're so happy that our products have helped your Lab feel better :). We hope to continue helping her as long as we can!! -Crystal
MK
Our mini bulldog had tremors due to stress, we figured we would give Honest Paws a shot. It significantly decreased the amount of tremors he had. I would definitely recommend this!
Response from Honest PawsJul 9, 2020
Hi MK, thanks so much for the review! This is great news to hear about your pup! We're so happy our products have helped his stress levels to decrease those tremors :). -Crystal
Mimi
Amy has been extremely helpful and kind, more than you could expect. I am from now on buying from Honest Paws only for my dog. Amy went "beyond the call of duty" to accommodate my wishes!
Response from Honest PawsJul 9, 2020
Hi Mimi, thanks for leaving us a review! We're so happy that you had a wonderful experience with our rep Amy! We look forward to always providing this support and service to you and your fur baby! -Crystal
Adam L.
I got some treats for my dog, but wasn't sure I made the right choice for her. The customer service, Jonathan in this case, has been excellent in helping me to try the right product for my dog. You don't see service this good very often. My dog likes eating the treats and they come in a nice resealable bag.
Response from Honest PawsJul 2, 2020
Thanks so much Adam! It's so good to read about your experience and I will make sure Jonathan knows how much you appreciated his service! I hope the products work out well for your pup! -Crystal
Laura L.
This has been the worst company to deal with professionally. I carried their products but received no follow through. No return phone calls. No customer support. I believe they put forth a product without any thought to the administrative side. Ordering, paying, receiving and support is a nightmare.
Response from Honest PawsJul 2, 2020
Hi Laura, thanks for leaving us your feedback! I'm so sorry you haven't had a pleasant experience with us. We try our very best to make sure all of our customers are fully satisfied. If you'd like to discuss this further please give us a call. I'd like to see if we can turn this around for you. -Crystal
Winter V.
The cat oil has positively given my 9yr Bombay kitty a better mood, he's actually playful where he wasn't, and seems to have helped ease any discomfort he had. The customer service was fantastic when I ordered a bottle for my mom and her kitties, who could really benefit from it. The package got lost at the P.O. near her home and Honest Pets replaced it via UPS within 2 days of me contacting them. This is a great company with great products I can trust. I didn't get anything for writing this review but wanted to genuinely give credit to the company and let potential buyers know that this company and their products really care about our little fur babies.
Response from Honest PawsJul 2, 2020
Winter, thank you so much for leaving us a kind review! We're so happy that we've given you a pleasant experience for your fur baby as well as your mom's!! We look forward to being here every step of the way to make sure your kitties live the best and healthy lives they can!! Thanks again and welcome to the Honest Paws family! -Crystal
