Honest PawsReviews of honestpaws.com

Response from Honest PawsAug 18, 2023

Thank you for taking the time to share your experience! We're delighted to hear that Miriam was able to assist you in creating an account seamlessly, ensuring you received your points and setting up your auto shipments. If you ever need more help or have any questions, feel free to reach out. We appreciate your support, and we're here to provide you with the best service and products possible. Thanks for choosing Honest Paws! ~From your Honest Paws Family 💖🐾

Response from Honest PawsAug 18, 2023

Thank you for sharing your feedback! We're glad to hear that Miriam was able to assist you with your order, she's one of our best colleagues here indeed. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help. Thank you for choosing Honest Paws! ~From Your Honest Paws Family💖

Response from Honest PawsAug 18, 2023

Thank you so much for your kind words and support! We're thrilled to hear that you and your three dogs love our products. It's wonderful to know that our products are making a positive impact. We're also delighted to hear that one of our team has left a positive impression. If you have any questions, please don't hesitate to reach out. We're here to provide you and your pups with excellent products and service. Your feedback means a lot to us! ~From your Honest Paws Family💖 ~From Your Honest Paws Family 💖

Response from Honest PawsAug 18, 2023

Hi Dorely, Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration and inconvenience you encountered while trying to cancel your subscription order. Your feedback is truly valuable, as it helps us identify areas where we can improve our customer service. We understand how important it is to have a seamless cancellation process, and we're sorry that your attempts to reach us were met with difficulty. This is not the level of service we aim to provide, especially to a loyal customer like yourself. We'll take this as an opportunity to review our communication processes to ensure that all pertinent information is shared with our customers in a timely manner. Your concerns have been noted and will be shared with our team for immediate improvement. We value your loyalty and your trust in Honest Paws over the years. We'd like to make things right and regain your confidence in our services. With that said we've gone ahead and reached out to you via email, please don't hesitate to respond. If there's anything further we can assist you, please don't hesitate to reach out to us directly. We truly hope you'll consider giving us another chance in the future. Your satisfaction remains our top priority. Thank you for your understanding and for being a valued part of Honest Paws. With regards and apologies, -Your Honest Paws Family

Response from Honest PawsAug 17, 2023

Thank you for sharing your experience with us! It's fantastic to know that Miriam's quick response and effective assistance helped you resolve your concerns. Providing excellent service is always a priority, and we're glad to see that Miriam delivered on that front. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help! ~From Your Honest Paws Family 💖🐾

Response from Honest PawsAug 17, 2023

Thank you so much for your feedback! We appreciate your support and business and we're here to help should you need anything in the future! ~From Your Honest Paws Family 💖🐾

Response from Honest PawsAug 17, 2023

Thank you so much for your wonderful review, Dr. Karah! We're delighted to hear that you're enjoying our products and satisfied with our service. It's fantastic to know that Honest Paws is becoming a key part of your pup's wellness plan. If you ever have any questions or need assistance in the future, please feel free to reach out. We're here to support you and your pet on their wellness journey for years to come! ~From Your Honest Paws Family 💖🐾

Response from Honest PawsAug 17, 2023

We appreciate your feedback! We're glad to hear that you found our website easy to use. Our goal is to provide a seamless and user-friendly experience for our customers. If you have any suggestions for improvement or if there's anything else we can assist you with, please don't hesitate to let us know. Your input is valuable to us as we strive to make your experience even better. Thank you for choosing us! ~From Your Honest Paws Family 💖🐾