Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

2,736 approved reviews, newest moderated first

Stephanie I.
Sep 18, 2023
Helpful Customer Service & Great Product
Customer Services was very helpful when I received my subscription order a few days after my dog crossed the rainbow bridge. They helped refund my order and cancel my subscription and just told me to donate the CBD oil to a shelter or animal in need. The mobility CBD oil helped my boxer so much, especially the last few months of her life. I would highly recommend Honest Paws CBD
Response from Honest PawsSep 19, 2023
We're truly sorry for your loss, and our hearts go out to you during this difficult time, Stephanie. Thank you so much for sharing your experience with us. We're glad that our team could assist you with your subscription order. Your recommendation means a lot to us, and we're honored to have been a part of your boxer's journey to better mobility and comfort. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to support you. ~From Your Honest Paws Family 🤍🐾
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RUTH
Sep 18, 2023
the customer service agent was very…wonderful
the customer service agent was very helpful and professional! Thank you for a great product.
Response from Honest PawsSep 19, 2023
Thank you so much for your feedback, Ruth! We're glad to hear that one of our team was helpful and professional in assisting you. Providing great service is what we aim for! We're here to ensure you have a fantastic experience with us, both with our products and support. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thanks for choosing us, and here's to more great experiences with our product and service! ~From Your Honest Paws Family 💖🐾
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Melody
Sep 18, 2023
Quick Response
I accidentally made a duplicate order. The response time was very quick. The representative that responded was very professional and issued a refund immediately.
Response from Honest PawsSep 19, 2023
Thank you so much for sharing your experience with us, Melody! Accidents with online orders sometimes happen to the best of us, and we're delighted to hear that our response time was quick and that one of our team handled the situation professionally. Customer satisfaction is our top priority, and we're here to make sure you have a smooth and hassle-free experience with us. If you ever need further assistance or have any more questions in the future, don't hesitate to reach out. We're always here to help out! ~From Your Honest Paws Family 💖🐾
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kbrookworm
Sep 18, 2023
excellent customer service
Antonio was friendly, helpful and responsive. Excellent customer service to the point that I would never hesitate to purchase from Honest Paws again.
Response from Honest PawsSep 19, 2023
Thanks a bunch for your fantastic feedback, and a big shoutout to Antonio for his friendly, helpful, and responsive service, he's truly one of our best here at Honest Paws! We're absolutely delighted to hear that he left such a positive impression, and we appreciate your loyalty. Making sure you have an excellent product and experience with us is what it's all about. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thanks for choosing us! ~From Your Honest Paws Family💖🐾
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Sheila K.
Sep 17, 2023
Great calming chew
The CBD chews have helped Theo settle down easier when I leave him alone. I’ve been tracking this using a camera since before we tried these chews and there has been a tremendous improvement. The barking & howling is very brief upon my exit and he settles right down. I am only giving half the dosage that is recommended on the package; I wanted to start small and see what was going to work best for him. I plant to order again now that I’ve seen how well it has worked for Theo.
Response from Honest PawsSep 18, 2023
Wow, thanks for sharing your experience with us, Sheila! We're absolutely thrilled to hear that our CBD chews have made such a positive difference for Theo. It's fantastic that you've seen such an improvement in his behavior. Starting with a smaller dosage to find what works best for him is a great approach, thanks for sharing this tip with the community. If you have any more questions or need assistance in the future, don't hesitate to reach out. Thanks for choosing us, and here's to many more relaxing moments with Theo! ~From Your Honest Paws Family💖🐾
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DE
Sep 17, 2023
Dog is calm during the storm and ballgames!
The CBD chews were referred by a friend who uses the chews for her yorkies. My morkie is a nutcase during baseball games and storms. We usually have the sound up a little during the game and we aren’t as calm as usual. The chews calmed my little boy and he was relaxed during the game. It also calmed him during a storm (which he severely hates). I’m so happy we have found something to help.
Response from Honest PawsSep 18, 2023
Thank you for sharing your sharing your experience with us! We're happy to hear that our CBD Calm Soft Chews have made a positive difference for your little morkie during baseball games and storms. It's fantastic to know that our product has helped calm him down and made those moments more enjoyable for both of you. If you ever have any questions, don't hesitate to reach out. We're here to ensure you continue to have those peaceful and relaxed moments together! Thanks for choosing us, and here's to many more stress-free games and storms ahead! ~From Your Honest Paws Family 💖🐾
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Judy G.
Sep 17, 2023
Thank you to all your staff for helping…
Thank you to all your staff for helping take care of my cat affordably.
Response from Honest PawsSep 18, 2023
Thank you so much for your review, Judy! We're delighted to hear that our product has helped your fur baby. If you ever need anything else or have more questions in the future, don't hesitate to reach out. Your cat's well-being is our priority! ~From Your Honest Paws Family 💖
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Sandy
Sep 17, 2023
Great Customer service!
Although I am not sure the product is working for my dog, customer service has been quick to respond with helpful hints.
Response from Honest PawsSep 18, 2023
Thank you so much for sharing your feedback with us, Sandy! We appreciate your honesty, and we're glad to hear that our team has responded quickly and provided the help you needed. Your dog's well-being is our top priority, and we're here to assist you in any way we can, so we sent you an email yo see how we can further help you. Please don't hesitate to respond. Thanks for choosing us! ~From Your Honest Paws Family 🙏🏻💖
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