Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

2,736 approved reviews, newest moderated first

orville W.
Aug 28, 2024
I placed my order with Genesis
I placed my order with Genesis. She was friendly, professional and extremely helpful. My vet recommended cbd bites, for my shih-tzu, before he gives him something stronger for separation anxiety. I found you guys online and went by the favorable reviews. If the bites work, you’ll have a new customer for a while. Thx, again, Genesis
Response from Honest PawsAug 29, 2024
Thank you for your feedback, Orville! We're happy to hear that Genesis was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
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Carol
Aug 28, 2024
So far, so good...........
I am impressed by the use of American grown hemp. The price is reasonable and it is being used for seizure control. So far, it seems to be working. Time will tell.
Response from Honest PawsAug 29, 2024
Thanks for sharing your feedback, Carol! We're glad to hear that our product is working well for your pet. Your pet's well-being is our top priority. If you have any further questions or concerns, feel free to reach out. ~Gina 🐾
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Hh
Aug 28, 2024
Our Miles seems to love your CBD bites
Our Miles seems to love your CBD bites. He gets anxious with fireworks and other loud noises, and we have noticed a bit of calming after giving him a treat. Still TBD. Signed up for autoship nevertheles.
Response from Honest PawsAug 28, 2024
We are so happy to hear that Miles is loving our CBD Bites! Thank you for sharing your experience with us. Your pet's well-being is our top priority. If you have any further questions or concerns, feel free to reach out. ~Gina 🐾
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David
Aug 28, 2024
Exemplary customer service!
Exemplary customer service! Genesis was very attentive: she listened to my concerns, showed compassion and quickly resolved my issue with my order. I will support this company because of my positive experience. Thanks for caring!
Response from Honest PawsAug 28, 2024
Thank you for your feedback, David! We're happy to hear that Genesis was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
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Catherine W.
Aug 27, 2024
Honest Paws is a terrific company
My dog passed away suddenly and I had 2 unopened boxes of CDB oil. I returned them and Honest Paws refunded the charges without any hassle.
Response from Honest PawsAug 28, 2024
First of all, we are truly sorry to hear about your dogs' passing. We understand how difficult this is for you, and we wish you to be strong. Thank you for still sending us a review and sharing your experience with our return process. Remember, we're here for you if you ever need anything or want to share your thoughts. ~Gina 🐾
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S P.
Aug 27, 2024
Great customer service!
Although my dog couldn’t tolerate the CBD Chews, when I reached out to cancel my subscription the Customer Service was proactive and helpful. A refund was issued promptly. Positive experience beginning to end!
Response from Honest PawsAug 28, 2024
Thank you for your feedback! We're happy to hear that our team was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
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Jared G.
Aug 27, 2024
Order was not delivered to my house
Order was not delivered to my house. Tried contacting them via email and text with no response. Called and left message and was called back a few hours later. Person on the phone was very helpful and nice. Person on the phone stated they would get a new order shipped out asap. Hopefully this order will arrive soon. Still waiting on new tracking information.
Response from Honest PawsAug 28, 2024
Thank you for your feedback, Jared! We're glad you're satisfied with our service. We're happy to hear that our team was able to answer all your questions. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help make your experience with us as smooth as possible. Thanks for your support! ~Gina 🐾
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Jim S.
Aug 27, 2024
Product was delivered quickly and in…
Product was delivered quickly and in good condition. Couldn't tell if it had any effect on my dog.
Response from Honest PawsAug 28, 2024
Thank you for sharing your experience with us. We're so happy to hear that your product was delivered quickly and in good condition! I hope your dog will love it too. This is always our goal. If you need anything else, feel free to reach out! ~Gina 🐶
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